Senior Manager

Bank of America

Bank of America

Gurugram, Haryana, India · Madhapur, Hyderabad, Telangana, India · United States · Remote
Posted on Monday, May 6, 2024

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services

Process Overview:

The Client Credit Strategy Oversight team is seeking an experienced candidate who can leverage Tableau to design and develop reports and dashboards which drive business decisions. Qualified individuals should have a keen interest in combining data from multiple sources to create reporting, help drive decisions, and have a desire to drive change and improve the status quo. This role will be responsible for creating data visualization solutions to improve business processes.

Job Description :

This job involves tasks such as creating Tableau dashboard reports, working with the Strategy owners to create customizable business intelligence reports and visualizations. The qualified candidate must be able to support transformational efforts to create next generation data delivery solutions. Must have a strong background in visual data delivery, interactive design with a strong sense of attention to detail. The candidate will be responsible for planning, designing, coordinating, and developing highly interactive dashboards with built-in guided analytics for various lines of business using shared infrastructure.


  • Create dashboards and reports within Tableau based on business requirements to drive adherence to Decision Governance (DSG) Policy and other control and developmental initiative.
  • Ability to interact with various business partners and ability to implement feedback to enhance the end-user experience.
  • Develop impactful presentations and documents.
  • Ability to work independently as a self-starter.
  • Strong communication (oral, written) and organizational skills; must exhibit a high attention to detail and strong writing ability along with proven experience of telling a story with data.



  • Advanced degree, preferably in Computer Sciences, Engineering from a premier institute
  • · Technical certifications in SAS, SQL preferred

Experience Range: 10 years +

Foundational Skills:

  • Demonstrated SME with the Business Intelligence tool, Tableau.
  • Proven analytical ability and problem-solving skills as demonstrated through 7+ years related experience.
  • SQL/SAS and Teradata experience.
  • Working knowledge of MS Office (EXCEL, Access, SharePoint, Word, and PowerPoint); ability to create PowerPoint presentations for Senior Management.
  • Strong communication (oral, written) and organizational skills.
  • Bachelor’s degree in computer science, Data Science, MIS, Information Technology, or similar preferred.
  • Experience training/mentoring other team members in Tableau.
  • Experience with Tableau Server administration.
  • Experience with Python, Alteryx, Stored Procedures and writing complex queries.
  • Financial services industry experience.

Desired Skills:

  • Effective project management and organizational skills; ability to collaborate, manage, and expand relationships across the organization.

Work Location: Gurugram , Mumbai and Hyderabad

Work Timings: 12:30pm tp 9:30pm