Technology Manager

Bank of America

Bank of America

Administration, IT
Hyderabad, Telangana, India · Park, TX, USA · United States · Remote
Posted on Wednesday, May 15, 2024

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Enterprise Cloud Platforms Team (ECP):

Enterprise Cloud Platforms team in the CTI organization offers Private and Public Cloud platforms for Bank of America’s developers to drive faster time-to-market, innovation with private and public cloud capabilities, and reduce complexity with built-in integrations. We believe in high quality engineering culture to engineer our platforms with customer and platform mindset, design for large enterprise scale and resilience, and accelerate market innovation into the technical platforms we deliver.

This position is part of Technology Infrastructure Services (TIS) organization and falls under Cloud Services team (ECP).As part of this team, you will have a large impact on the evolution of next generation Cloud and Container services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

Job Description

This role is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Their primary responsibility is to the people they manage, ensuring they are developing through coaching, mentoring, feedback, and hands-on career development. Other key responsibilities may include contributing to a technology strategy and ensuring technology solutions comply with applicable standards. This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices.


  • Be accountable for solution delivery as relevant to their teams.
  • Build and maintain teams through talent acquisition.
  • Set maturity objectives and provide individuals/teams with training and resources to achieve them.
  • Set and track quality and performance objectives.
  • Facilitate performance and career development of individuals through performance reviews, coaching,
  • and building individual development plans that are needed to develop competencies and skills.
  • Understand individual and team maturity and performance through team/client feedback.
  • Be accountable to ensure all relevant risk, financial, and compliance policies and standards are met.
  • Be accountable for the application performance in production (app health, resiliency, performance, security,
  • Contribute to the technology strategy for their technical domain.
  • Ensure that execution is aligned with product strategy by working with Product Management,
  • Product Owners, and other stakeholders.


    • Education - B.E. / B.Tech / M.E. / M.Tech / MCA
    • Certifications If Any: N/A
    • Experience Range – 12+yrs

    Foundational Skills* .

    • AWS/Azure, Linux, Terraform, Ansible, CICD, Shell/Python programming
    • experience with expertise in AWS services and ability to handle cloud projects.
    • Technically sound on AWS offerings like IAM, EC2, VPC, S3, Lambda, DDB, Redshift, CloudWatch, Direct Connect, Amazon EBS, ETL services like Glue and other analytical services.
    • experience in Programming / Scripting / Automations.
    • experience in Logging & Monitoring tools
    • expertise in Terraform or any IAC tool.
    • Good Experience working in Agile teams.
    • Experience in Code artifact reviews to aid the delivery quality.
    • Strive for operational excellence by guiding/mentoring the team.
    • Excellent interpersonal, organizational and communication skills

      Desired Skills*

      Network concepts, monitoring/observability tools, good communication skills.

      Work Timings*

      6:30 AM -3:30 PM & 12:30 PM-9:30 PM with weekend support on a rotational basis.

      Job Location*

      Hyderabad, Gurugram