Workplace Benefits Sales Support

Bank of America

Bank of America

Accounting & Finance, Customer Service, Sales & Business Development
pennington, nj, usa · United States · Remote
Posted on Friday, May 24, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Employee Benefits Sales Desk Specialist provide the field based Employee Benefits Specialist team with sales support. EB Sales Desk Specialists have a comprehensive knowledge of their assigned territory, Employee Benefits products, and marketing campaigns. Responsible for driving growth in Employee Benefits products within their assigned territory, making proactive calls and communicating complex strategies to Designated Advisors and Banking partners. Articulates product positioning to Advisors and Banking partners, provides investment and cost analytics, serve as a liaison to the services/operations areas, shepherds the sales process for prospective clients and serves as a knowledgeable industry and product resource. Series 7 and 63/65 or 66 and Insurance Licensed.

The Workplace Benefits Specialist team partners with Banking Relationship Managers (Business, Commercial) to identify benefits sales opportunities and drive growth across Defined Contribution (DC), Defined Benefits (DB), Nonqualified Defined Contribution (NQDC), Equity, and Health Benefits Solutions (HBS) products in a specified geographic region. They will also be aligned to a geographic region of Workplace Benefits ‐ designated Advisors to drive business development and execution. The Workplace Benefits Sales Desk Specialist is responsible for the internal sales of the Workplace Benefits plans. The Sales Desk Specialist is primarily partner with Banking (Business, Commercial) Relationship Managers and Workplace Benefits ‐ designated Advisors, Workplace Benefits Institutional Sales Support team, and internal partners throughout sales process.

Specific responsibilities include:

  • Provide centralized support for field based Workplace Benefits Specialists throughout the full cycle of the sales process including business identification and development, client engagement, and servicing/deepening of client relationships
  • Facilitate new plan proposal process
  • Maintain active pipeline measurements via centralized CRM tool
  • Proactively contact Banking and Advisory partners and communicate complex strategies and sales ideas
  • Respond to all incoming business inquiries
  • Serve as liaison between various internal teams and the end client
  • Serve as remote Workplace Benefits Specialist for Banking and Advisory partners
  • Maintain and develop deep knowledge of Workplace Benefits product offerings/enhancements, legislative updates/environment, and sales strategies
  • Accountable for driving sales growth in Workplace Benefits plan within assigned sales territory

Required Skills:

  • Series 7, and Series 66 licenses required
  • Life & Variable Annuity licenses required (or ability obtain within Compliance Deadline)
  • Three to five years or more experience with Retirement or Workplace Benefits plan experience (sales or client centric servicing experience preferred)
  • Strong technical expertise of Workplace Benefits products (DC, DB, NQDC, Equity, HBS) required, knowledge of competitive landscape preferred
  • Ability to communicate complex information to a wide variety of personnel in a clear, concise, and well‐organized manner
  • Strong interpersonal/rapport building skills are required to build relationships with Advisors, Banking Relationship Managers, and prospective clients and to enhance Bank of America’s brand in the Workplace Benefits marketplace.
  • Proficiency in use of MS Office suite of tools.
  • Familiarity with managing activities and pipeline in a CRM tool (experience with SalesForce.com is preferred)
  • Ability to travel when required (~5%)

Desired Skills:

  • Bachelor’s degree strongly preferred.
  • General knowledge of Banking business and clients is preferred


  • Active Listening, Oral Communications
  • Analytical Thinking - Business Case Analysis, Market Analysis
  • Stakeholder Management, Business Intelligence
  • Customer and Client Focus
  • Product Marketing and Branding
  • Networking, Planning, Prospecting, Referral Identification

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent


1st shift (United States of America)

Hours Per Week: