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Senior Operations Analyst, Global Banknotes Operations

Bank of America

Bank of America

IT, Operations
Hong Kong · United States · Remote
Posted on Thursday, May 30, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

  • Responsibility to ensure the efficient day to day operation of the Global Banknotes Operations outsourced vault facility. Functions include onsite vendor management, managing daily transaction fulfilment duties, managing transaction discrepancy process, reporting and analysis of workflow & procedural adherence.
  • Provides guidance to employees within business regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.
  • Night Shift Hours: Able to commit to night shift working hours from 3.30 pm to 12.30 am
  • Public Holiday Coverage: Able to commit to working during Hong Kong public holidays

Required Skills:

  • At least 2 years working experience in fields such as supply chain management, shipping and transportation, imports and exports, and commercial bank operations, etc.
  • Is very organized and methodical.
  • Is very meticulous and detail-oriented.
  • Is highly motivated, self-disciplined and has high-sense of ownership and responsibility.
  • Is energetic, willing to learn and adapt.
  • Is able to work in a team environment.
  • Is able to work on independence, shift allocate, under pressure and Hong Kong Public Holiday.
  • Able to commit working hour from 3.30 pm to 12.30 am
  • Desired Skills:
  • Strong organization and planning skills with the ability to multi-task and prioritize.
  • Good communication skills in both verbal and written English.
  • Good communication skill in verbal Cantonese
  • Proficiency in use of Mandarin would be an advantage.
  • Proficient in PC Knowledge and familiar with Microsoft Excel, Word, PowerPoint, and Outlook, etc.
  • Good time management, people skills and good business acumen.
  • Possesses good common business sense and can make good judgment.