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Merrill Advisory Development Program Oversight Principal

Bank of America

Bank of America

Jacksonville, FL, USA · pennington, nj, usa · United States · Remote
Posted on Wednesday, June 19, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for performing specific delegated supervisory functions to minimize financial, regulatory, and reputational risks. Key responsibilities include reviewing, decisioning, escalating, and resolving supervisory tasks on behalf of the branch office, as determined by policy, procedure, and regulatory requirements. Job expectations include working with Field Supervision leaders, Office Management Teams, Financial Advisors, Wealth Management Associates, Product Managers, and Control Partners to support the bank's responsible growth strategy.

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill’s Financial Advisors help clients pursue the life they envision through a one-on-one relationship with an advisor committed to their needs. We believe trust comes from transparency. Our trusted financial advisors are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.

The Merrill Advisory Development Program (ADP) Oversight Supervision Principal IV role manages diverse administrative, operational, supervisory, and regulatory oversight functions within a supervision group for multiple business channels, and is responsible for a wide variety of delegated processes or projects. The ADP program is strategically focused on training and developing the next generation of Advisors. Regulatory oversight includes an expectation to have routine dialogue and collaborate with various line of business partners and senior supervision leadership on multiple processes or projects from development through to completion. The primary objective of the role is to reduce risk to the Firm, including all lines of business and employees, by performing in-depth analysis aimed at assessing and identifying potential risks that may hinder the reputation of effectiveness of the Firm. Principals will articulate methodology, review documentation, escalate and identify key areas of risk and make recommendations for risk mitigation by effectively coordinating all aspects of an assigned process or project. Requires supervisory experience and thorough knowledge of Firm and regulatory requirements including the variety of products and services offered.

The Supervision Principal IV will be responsible for performing supervisory reviews, approvals, resolving escalations with office management teams and ensuring appropriate visibility to Advisor conduct matters with management teams. Key expectation to execute sound supervisory judgment and intellectual curiosity in disposition of matters, along with strong partnership, collaboration and communication abilities.

Responsibilities include, but are not limited to:

  • Responsible for Supervision processes to support the Advisory Development Program
  • Performs supervisory reviews of select activity as necessary through various supervisory applications, which could include Enterprise Account Opening (EAO), Online Trade Review (OTR), ML One Control Panel, ProofPoint, Risk Management Supervision (RMS), Client Management Center (CMC) and Supervision Dashboard, Fiduciary Dashboard, Registration Dashboard.
  • Monitors and takes action related to various control/ad hoc reports
  • Identifies and escalates Advisor conduct concerns assisting Office Management Teams in resolution.
  • Routinely partners with Market and Division Leadership
  • Demonstrating sound and consistent judgment based on thorough and systematic review of information available
  • Maintaining a high level of intellectual curiosity; asking pertinent questions to gather relevant facts surrounding a problem, issue, or objective; weighing the relative importance, adequacy, and validity of information to form fact-based opinions, solve problems and make sound recommendations
  • Communicating effectively (both written and oral) with colleagues, Advisors and leadership using clear, concise, and understandable language
  • Ensures compliance with policies, procedures, and regulations and oversees processes within a supervision group to identify, monitor, and limit risk and financial exposure to the business
  • Partners and builds relationships with Field Supervision leaders, Office Management Teams, Financial Advisors, Wealth Management Associates, Product Managers, and Control Partners to resolve inquiries effectively and promptly
  • Reviews and decisions alerts and tasks within a system of record application, while leveraging sound and consistent supervisory judgment
  • Identifies and appropriately escalates emerging risks and trends that may not be readily recognized via existing routines, informed by established criteria, risk factors, and metrics
  • Manages and prioritizes multiple tasks and maintains quality and timeliness of work deliverables and timelines

Qualifications/Desired Skills:

  • Bachelor’s Degree (or equivalent work experience)
  • Series 7, and 8 or 9/10, and 63/65 or 66 desired to be considered for the role (in lieu of the 8 or 9/10 the following combination: 4, 24 and 53)
  • 5 years minimum wealth management experience
  • 2 years minimum in a Supervision role
  • Strong orientation toward cross-functional collaboration/partnership
  • Strong adaptability and capacity to work in fast-paced environments
  • Detail oriented and excellent time management and organizational skill
  • Excellent communication skills
  • Track record of sound supervisory judgment, attention to detail and decision making
  • Ability to work independently and remotely from manager/colleagues
  • Branch office experience or exposure would be helpful
  • Working knowledge of security products and services required
  • Working knowledge of regulatory policies and specifically ML policies/procedures expected
  • Proficiency with Microsoft Outlook, Word, Excel
  • Attention to Detail
  • Prioritization
  • Problem Solving
  • Relationship Building
  • Risk Management
  • Decision Making
  • Interpret Relevant Laws, Rules, and Regulations
  • Written Communications
  • Adaptability
  • Business Process Analysis
  • Collaboration
  • Oral Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40