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Business Continuity Technical Planning Consultant

Bank of America

Bank of America

IT
Atlanta, GA, USA · Augusta, GA, USA · United States · Remote
Posted on Friday, July 5, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
The Business Continuity Technical Planning Consultant provides technical consulting and coordination of corporate vendor information security and business continuity testing services to internal clients. Demonstrates a high level of technical proficiency necessary to recommend and implement required solutions and/or execute processes that protect the bank's assets. Participates or leads technical business continuity and vendor initiatives to support ongoing process activities (information security/business continuity vendor assessments, mainframe and/or midrange application and technical infrastructure recovery testing, internal and external vendor testing, event management and progress reporting/measurement). May provide technology based business continuity, information security or vendor subject matter consulting support in audit and regulatory matters as needed. Must be able to work under close or minimal supervision with guidance from manager or team lead as necessary.

The Business Continuity Technical Planning Consultant is responsible for supporting Business Continuity Program (BCP) planning deliverables related to Complex Recovery Reviews and Application Recovery Level Agreement (ARLA), Processes across several 9 Front Line Business Units, 9 Technology CIOs, and the Application Production Support teams within lobal Tech (GT). These reviews validate Recovery Time Objective (RTO) and Recovery Point Objectives will adequately support business requirements during an outage. These reviews are aligned with the following processes: Technical Profile Information (TPI), Technical Recovery Plans, Application Dependency Mapping Certification, Recovery Time Objective/Recovery Point Objective Assessments, and Material Technology Resiliency Change Processes.

Job Duties:

  • Drive the annual effort to improve recoverability and resiliency through thematic analysis and qualitative and quantitative reporting
  • Track compliance and remediation strategies for any applications that are out of compliance
  • Communicates, influences, and negotiates both vertically and horizontally to leverage necessary resources to complete deliverables on time
  • Accountable for monthly processes including preparing senior executive risk presentations
  • Accountable for weekly processes of notification and escalation of upcoming and past due work
  • Handles ad-hoc requests to direct internal customers to packaged reporting
  • Support technology teams in supporting firm-wide risk programs (i.e., delivering requested artifacts, verify completeness / accuracy)
  • Understand and assist in the Technology Disaster Recovery process and procedures
  • Understand key systems including CPT (Continuity Planning Tool), Alphabet (btConverge) etc., Tableau dashboards and metrics
  • Coordinate with Technology Management in monitoring the execution, collection, and completion of Audit control activities
  • Partner with Technology Management in the execution of quality assurance programs – ensure completeness of data and identify and monitor required remediation activities
Required Qualifications:
  • 5+ years experience in Business Continuity and Disaster Recovery planning and testing environment with specific focus on Recovery Time Objective assessments
  • Strong in Microsoft Office suite skills, particularly with Excel – ability to code - and PowerPoint; able to put together reports/decks, SharePoint, Access, and Visio
  • Ability to learn quickly, including learning systems, and produce results
  • Ability to lead projects to completion with minimal management oversight.
  • Experience in coordinating with different stakeholders to drive Business continuity and Disaster Recovery drills

Desired Qualifications:

  • Interest in contributing to the organization and who is achievement, goal and impact-oriented
  • Of high integrity, energy and has strong interpersonal skills
  • Self-directed, detail oriented, organized, and exercises good judgment
  • Ability to communicate in a clear, concise manner
  • Ability to multi-task and work effectively across multiple organizational units
  • A self-starter with ambition and drive and exhibits ability to proactively follow up and get results
  • Strong oral and written language skills
  • Relationship management skills
  • Process Re-engineering skills
  • Ability to work with individuals at all levels within organization
  • Skill set to evaluate Pre and post-test documentation for data center exercises
  • Knowledge of reporting metrics (BCP a Plus)

Shift:

1st shift (United States of America)

Hours Per Week:

40