Regulatory Reporting Operations Professional

Bank of America

Bank of America

Legal, Operations
Toronto, ON, Canada · United States · Remote
Posted on Friday, July 5, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description
This job is responsible for providing analysis for one or more operations product areas in the delivery of moderately complex regulatory reporting. Key responsibilities include analyzing and resolving highly complex operations problems, projects and initiatives, and contributing to the resolution of highly complex problems. Job expectations include coordinating across multiple operations functions and products with the introduction of new initiatives, systems, products, services, and processes.

This role will be responsible for monitoring the completeness, accuracy, and submission of Non-Financial Regulatory Reports. Decisions made will have significant impact to the firms Regulatory, Financial, Reputational and Operational risk to the Bank. This person will serve as an escalation point to resolve broad and complex operational issues, develops, and implements procedures to enhance unit productivity and efficiency, and manage business change. Requires broad business knowledge, thorough knowledge of operations support management and expertise in functional product area(s) gained through increasingly more responsible management positions in operations. This employee may also be responsible for managing initiatives of significant scope and scale. Employees at this level are often required to interact with senior management within Operations, Technology, Compliance, and the Front Office (Global Payment Services).


This role is responsible for providing analytical support in a Global Banking operations function for one or more operations product areas. These individuals are responsible for the analysis and resolution of highly complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. They may manage projects and/or the introduction of new initiatives, systems, products/services and processes and coordinate necessary expertise across multiple operations functions and/or products. Additional responsibilities may include:

  • Ensure delivery of complete, accurate and timely regulatory reports to regulatory agencies.

  • Executes control practices, including compliance with all regulatory/policy requirements and data quality standards

  • Drive forward Business Requirement gathering, UAT and Operational Readiness efforts

  • Document key risks, performance indicators, desktop procedures including controls and metrics related to reporting. Execute QA/QC and report production tasks for regulatory reports

  • Respond to regulatory agencies and internal control partners on inquiries and reporting breaches

  • Integrates best practices and disciplines to perform day to day production operational functions that ensures the timely & accurate reporting of Electronic Funds Transfers (EFTs) and Large Cash Transactions (LCTRs) reporting to FINTRAC within the required reporting timelines

  • Participate and represent the reporting function to control partners (e.g., Audit and Compliance)

  • Identify, track, and remediate errors/breaches, data issues and control enhancements that impact the respective reports

  • Partner with upstream process owners and data providers to improve data quality of regulatory reports

  • Partner with Compliance and Technology teams to review and maintain data dictionaries for completeness of business requirements and ensure completeness of all operational and reporting requirements

  • Perform timely recall, editing, approving and Quality Assurance (QA) review of transactions needing manual repair and/or reporting to the regulator

  • Perform day to day operational functions that ensures the timely & accurate reporting of reports

  • Execute/support weekly data quality reviews

  • Status reporting including tracking daily and weekly status, accomplishments, issues and communicating to key stakeholders, as needed

  • Partner with Canada Anti Money Laundering (AML) Compliance, Product partners, and other stakeholders

  • Other regulatory-related duties/functions as assigned to department

  • Delivers moderately complex regulatory reports to regulatory agencies in line with expectations on completeness, accuracy, and timeliness

  • Supports the response to regulatory agencies and internal control partners on inquiries and reporting breaches

  • Participates in the representation of the reporting function to control partners (e.g., Audit and Compliance)

  • Identifies, tracks, and remediates errors, breaches, data issues, and control enhancements that impact reports

  • Contributes to the partnerships with key stakeholders, including upstream process owners, data providers, and Non-Financial Regulatory Reporting Interpretation and Technology teams


  • University degree with preference to finance or math and superior academic achievement

  • Five to seven years of experience in regulatory reporting for financial institutions

  • Working knowledge of AS400/GBS applications, desired but not essential

  • Working knowledge of payment processing, multiple payment types (SWIFT MT103, ACH, SEPA, CHAPS, merchant based, etc.), and Canadian clearing systems/rules

  • Excellent communication, analytical and problem-solving skills

  • Proficiency with Excel, Word, and MS Office programs

  • Ability to work under pressure in a team environment to meet established deadlines

  • Ability to liaise with all levels of the firm and people with different experiences and backgrounds

  • Exposure to Risk management disciplines

Desired Skills:

  • Self-motivated and able to work unsupervised on tasks assigned. Candidate will know when to escalate

  • Willingness to embrace new learning opportunities and take on new tasks/responsibilities

What Bank of America Offers

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer.

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.