Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description Details:

The Merchant Specialist Manager (MSM) is the primary sales leader for a specific region, segment or industry (Business Banking, Commercial Banking, Corporate Banking, International, and Public Sector). The MSM is responsible for understanding industry/region opportunities and partnering with head of sales to form sales goals and objectives. The MSM is also responsible for leading applicable industry/regional pipeline management and reviews to achieve Net New Client Growth as well as retaining and deepening existing relationships

There are two positions we are looking to fulfill. One within the West coast region and the other within the East.

Responsibilities:

• Drive messaging and shelf space in the market, with GBAM leaders, bankers, TSOs.

• Lead regional pipeline management and reviews to drive sales success.

• Drive messaging and shelf space in the market with GCB and GPS leaders.

• Work strategically across business lines in a complex environment.

Required Qualifications:

• Minimum of 7 years of direct core acquiring and/or merchant background preferably within the Business Banking or Middle Market Space

• Minimum of 5 years of sales/portfolio management experience; including C Suite Level Sales.

Desired Qualifications:

• Minimum of 5 years of direct team management background in a sales and/or service environment.

• POS (integrated/standalone) payment interfaces or related 3rd party gateways knowledge.

• Fiserv product set experience.

Skills:

• Business Development

• Client Management

• Relationship Building

• Sales Performance Management

• Sales Strategy

• Coaching

• Customer and Client Focus

• Executive Presence

• Inclusive Leadership

• Talent Development

• Business Acumen

• Financial Management

• Fiscal Responsibility
• Hiring and Onboarding
• Pipeline Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week: