Job Description:

Job Title: Global Payments Solutions Payment Systems Manager

Corporate Title: Vice President

Location: London

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

London Location Overview

Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.

Global Payments Solutions Group

Bank of America’s Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting-edge technology with innovative solutions, means we consistently deliver exceptional results for our clients.

Do you want to be part of our award-winning team? We are proud to:

• Be a leading finance provider of treasury and cash management solutions

• Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500

• Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world’s largest corporate and financial institutions

• Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services

We want to hear from you if you are:

• A highly-motivated individual

• Has a client-centric focus who can advocate on their behalf

• Can challenge the status quo

• Collaborate with peers as well as having the ability to influence the conversation with diverse points of view

• Innovative with forward-thinking ideas

Responsibilities

As a Payment Systems Manager you will be a key member of our Payments & Receivables team, acting as a Product Subject Matter Expert on matters relating to payment regulation and payment system compliance, driving product developments and initiatives to ensure continued adherence to payment system rules and regulations.

This is a varied and exciting role for someone with a keen interest in payment regulation, compliance, and payments systems, who is looking to have hands-on, direct involvement as part of a first-line Product team.

Responsibilities include, but are not limited to, the following:

• Stay informed on domestic and international payment system rules and regulations, offering expert insights.

• Advocate for best practices and industry standards.

• Facilitate key aspects of governance and documentation, ensuring timely adherence to regulatory or scheme deadlines.

• Maintain up to date knowledge of relevant regulations by monitoring regulatory change and emerging risk from regulatory sources, to proactively communicate key developments to internal stakeholders and support the implementation of regulatory change.

• Use your knowledge of the industry and regulation to ensure products, systems and processes are conforming and sustainable, compliant solutions are formed.

• Administration and compliance, and change management, including structured dialogue with stakeholders.

• Responsible for providing regulatory oversight and approval for new programs, providing expert advice to stakeholders and supporting strategy design with regulatory input.

• Delivery and/or implementation of system changes which result from strategic developments, regulations, or government initiatives.

• Coordinate initiatives to identify, assess, develop, plan and execute on changes to systems, processes and products driven by changes in regulation and or payment systems rules.

• Serve as a trusted advisor on payment infrastructure delivery and regulatory compliance.

• Design and deliver a programme of ongoing communication of initiatives and the associated impact on products, technology, platforms and clients.

• Provide expertise and administrative support for committees e.g., Payments Systems Risk Committee.

• Act as a participant in scheme or industry forums, representing the organisation in high-level discussions as needed, ensuring two-way information flow.

What we are looking for

• Experience as a product manager, payment expert, compliance officer or operations manager with direct experience and accountability for processes relating to payment system compliance and payment regulation.

• First-hand knowledge of major payment systems, standards and networks commonly used in EMEA region such as SWIFT, SEPA, TARGET2, CHAPS, SIC, etc.

• Deep understanding of payments regulation such as Payment Services directives, payment transparency, payment regulation and compliance.

• Strong organisational skills, ideally obtained in the capacity of a project leadership or project management role.

• You will comfortably handle ambiguity, and provide pragmatic challenge to colleagues, peers and leadership and you are not afraid to roll up your sleeves and dive into the details. You think outside of the box, coming up with solutions in times of ambiguity.

• A self-starter with strong influencing skills and a willingness to work across multiple functions and at varying levels of seniority.

• Hands-on mindset - willing to do what it takes and set expectations for others to do the same.

• Tact and diplomacy.

• Proven experience working collaboratively with a range of stakeholders including Technology, Operations, Legal, Risk and Compliance.

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.