Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Business Management & Controls team is responsible for regulatory and business controls, independent technical assessments, strategy, initiative planning, talent on demand, third party, quality assurance, portfolio governance and employee engagement for Global Technology.

Job Description

Payment Systems Quality Assurance (QA) reviewer is responsible for maintaining the QA program, ensuring effective execution of the program, and reporting in appropriate management routines as required. Reporting may include QA results (findings), remediation status, coverage plan updates and other analysis as deemed relevant. Also, Payments System QA reviewer will perform quality reviews of payment applications monthly. The quality reviews are essential to ensuring controls for our payment systems are in place and being executed. In this role, the QA reviewer needs to be intellectual curious in reviewing information and be able to communicate findings with confidence.

This job is responsible for performing moderately complex Issues QA reviews (control failures/control weaknesses) across the Global Technology organization. Key responsibilities include designing and executing reviews for multiple issues of any type severity within a technical domain / organization as identified by the Issues Lead. This issue reviewer may have one or more junior reviewers aligned to assist. In this role, it is expected the reviewer will already possess a rich Issues QA acumen and a thorough understanding of the assigned LOB/CIO. Also, deep knowledge of the industry is required. This resource will promote teamwork, diversity and share experiences. An awareness and application of operational excellence and an efficiency mindset will be developing.

Responsibilities:

• To execute review activities according to the instructions given by the Issues Lead and follow issues review documentation requirements.
• Develop test approach to leverage during review of assigned Issues
• To interact with business lines, control, and governance groups in order to gain understanding of business processes and controls.
• To fully comply with corporate standards and regulatory requirements.
• Identifies deficiencies, discusses with line management, and initiates recommendations.
• Establishes business partner relationships, primarily with line management, to develop business knowledge
• Executes QA strategy by executing sound QA practices, leveraging automation and innovative methods, and delivers in a timely and high-quality manner
• Ability to integrate and analyze data from multiple sources, draw conclusions, and provide recommendations
• Exercises intellectual curiosity and judgment to effectively influence and challenge management to drive continuous improvements on QA
• Develops skills to use innovative tools to complete review activities more efficiently

Requirements

Education - Any Graduate/ Postgraduate

Certifications If Any

• Risk Management
• CISA
• Internal Auditor
• Six Sigma

Experience: 15-20 Years

Foundation Skills:

• 15+ years of Experience in risk management, audit, compliance, or a combination of each
• Understanding of technical topics such as change management, application development and lifecycle, technology controls.
• Analytical Thinking
• Attention to Detail
• Risk Management
• Technical Documentation
• Automation
• Business Acumen
• Issue Management
• Project Management
• Critical Thinking
• Relationship Building
• Teamwork and outstanding communication skills
• MS Office - particularly excel, SharePoint

Desired skills

• Excellent experience of Risk management framework.
• Excellent experience Information Security & Cyber Security.
• Control testing or Issues QA review experience within the financial institution industry.
• Technical Audit experience
• Professional career on economics, accounting, finance, math, or actuarial sciences
• CISA or CPA preferred, not required.

Work Timings- 11:30 AM to 8:30 PM IST (Need to flexible as per business need)

Job Location – Hyderabad