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Officer, Markets Support Analyst (India), Global Markets Operations

Bank of America

Bank of America

IT, Customer Service, Operations
Mumbai, Maharashtra, India · United States · Remote
Posted on Jun 4, 2025

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description
This is an Officer level position within India Global Markets Operations. The role will assist in performing routine processing functions under close supervision. Decisions have minimal impact on internal and external customer relationships.
The role involves post execution trade processing, which includes validating, affirming, sending confirmations to counterparties, entering settlements as a Maker, process Fees and Billing. Processing of trades have to comply with DTPs. Ensure compliance with local and global regulatory requirements. Involves Engage with different stakeholders including Business, Compliance, Finance and Technology for resolving any issues.

Responsibilities
• Trade Validation of FX deals in GBS.
• Perform Manager level role in Cash Manager.
• Maintain Due diligence at the time of processing / settlement of the trades.
• Maker role for some of the desk activities.
• Engage with Stakeholders including Business, Compliance, Finance, Technology for constructively resolving any queries.
• Participate in various process improvement initiatives/ projects as required.
• Preparation of daily, weekly & Monthly MIS reports
• Providing Audit Data to Concurrent Auditors -
• Passing of Manual entries in GBS.-
• Monitoring of Alleged and Pending queue in IRIS( CCIL Owned application)
• Monitoring of any New/amend Standard Settlement Instructions received from Clients.

Requirements
∙ Previous experience of processing within FX, Derivatives and Collateral Operations
∙ Client focused. Client facing experience or ability to conduct discussions with Clients in a clear and concise manner
∙ Excellent communications skills
∙ Ability to work under pressure and adhere to stiff deadlines
∙ Ability to liaise with all levels of the firm and people with different experiences and backgrounds
∙ Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
∙ Knowledge of Regulations and Ability to Identify and Mitigate Operational Risk
∙ Strong understanding of the accounting principles
∙ Good knowledge of Microsoft Excel

Other Qualifications

∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
∙ Excels in working among diverse viewpoints to determine the best path forward
∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
∙ Commitment to challenging the status quo and promoting positive change.
∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world