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Vice President, Market Support Specialist (ETD), Global Markets Operations

Bank of America

Bank of America

Operations, Customer Service
Remote
Posted on Mar 24, 2026

Job Description:

Job Description:

An opportunity for a highly motivated, industry established and mid-level professional to join the Futures and Options and OTC Clearing Operations team. Candidate will be looking to pursue a successful career in the field of Futures & Options and OTC Clearing.

Responsibilities:

Responsible for reconciliation activities across APAC exchanges supported from Singapore, which include:
o Oversight of reconciliation activities
o Manage sub-ledger corrections
o Act as escalation point for issues raised by the L1 reconciliation team
o Client money break reporting
o MIS reporting
o Break management and escalation
o Investigate breaks and issues raised
- Continuous Improvement of the Operating Environment with regards to Straight-Through-Processing, Risk and Control


- Partner with key internal stakeholders to support strategy and policies, including new business initiatives, development and implementation of new processes and controls
- Ensure compliance of reconciliation operations to internal policies and relevant rules and regulations
- Engage with Operation and Technology teams, including Global Business Services (GBS), to ensure smooth reconciliation operations
- Owning risk agenda for ETD, including governance, control and process reviews
- Ability to connect with other regions within Global Market Operations and Compliance to ensure consistent awareness of changing regulatory environment

Requirements:

- Excellent communication, effective with peers and senior management
- Strength in identifying and implementing solutions for process improvement
- Attention to details and strong analytical abilities to interpret and resolve complex issues and queries
- Promote collaboration within Global Market Operations to achieve desired results as a group
- Proficient in exchange traded derivatives and related client money regulations
- Futures industry experience working for a FCM, Exchange, Clearing House or Regulator
- Experience using Sungard GMI system is preferred, as well as experience with reconciliation systems

Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.