Job Description

This role ensures our workforce plans come to life—through strong systems, clean data, and coordinated execution across HR and the business.

What You’ll Do

• Interprets Workday signals and translates for HR COEs. Providing early visibility rather than reactive reporting. Ensures COEs are aligned to what is actually happening vs. what was planned. Example COEs:

  • Talent Acquisition (hiring demand signals)

  • Learning & Development (skill gaps, org shift, possible training classes)

  • HRBPS (org design changes, risks)

• Variance Tracking & Reporting

  • Supports actual vs. plan tracking in Workday and Adaptive Workforce Planning tools (headcount, positions, spend)

  • Partner with our People Insights & Analytics team to elevate reporting into clear narratives and insights

  • Build and maintain regular reporting for leaders at multiple levels, to include executive leadership

• Process Improvement & Governance in Workday

  • Owns position flow in Workday, to include review, approval, auditing and cleanup

  • Look for continued improvement in Workday, identifying process gaps, inefficiencies, and opportunities in business process design

  • Supports ticketing / change requests from Finance and HR Partners

  • Acts as and evolves resources for HRBPs and leaders

• Serve as the team’s primary expert in Workday position data, transactions, and workflows

  • Data hygiene

  • Re-org support

What You Bring

• BA or advanced degree where Required

• 5+ Years of Experience; In lieu of degree, 7+ years exp.

What We Like

• Strong Workday experience is critical for success in this role

• Tools/systems: Adaptive Workforce Planning, position management, HR/Finance planning tools, or workforce reporting.

• Workforce planning experience: headcount planning, org design, scenario modeling, or transformation planning.

• Analytical skills: forecasting, actuals vs. plan, variance analysis, dashboards, or workforce insights.

• Cross-functional partnership with HRBPs, Finance/FP&A, People Insights, HR COEs, and senior leaders.

What You’ll Get

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community

• Work-life balance, flexibility, and the autonomy to do great work

• Medical, dental, and vision coverage along with numerous health and wellness programs

• Parental leave and support plus adoption and surrogacy assistance

• Career development programs and tuition reimbursement for continued education

• 401k match including an annual company contribution

• Learn more

Where You’ll Work

Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.

In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any state(s) listed on this job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$73,698.00 - $117,917.00

Skills

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JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.