Job Description

Manages the People Insights function, delivering workforce analytics, reporting, and insights that enable informed business and talent decisions. Partners with HR, Finance, and business leaders to address workforce challenges through data-driven analysis and consultation. Leads team intake, prioritization, and delivery, ensuring resources are aligned to strategic priorities while building capabilities that expand access to meaningful workforce insights.

As the Manager, Workday Strategic People Insights, you’ll sit within the Total Rewards and HR Operations team and lead three direct reports supporting a mature Workday HCM environment. This role is ideal for a people leader who can translate complex workforce data, reporting needs, and analytics capabilities into actionable insights that help HR and business leaders make informed decisions.

What You’ll Do

• Manage the People Insights function, providing leadership, direction, and oversight for workforce analytics, reporting, dashboards, and insights that support organizational priorities.

• Execute the People Insights strategy and roadmap, translating organizational priorities into team objectives, work plans, and measurable outcomes.

• Own intake, prioritization, resource planning, and service delivery processes for the People Insights function, balancing strategic initiatives, recurring deliverables, ticket-based requests, and stakeholder consulting needs.

• Partner with HR, Finance, and business leaders to understand business needs and deliver data-driven recommendations that support talent, workforce planning, and business decisions.

• Establish and manage the operating model for the People Insights function, including intake, prioritization, resource allocation, service delivery, performance metrics, and stakeholder communications.

• Provide escalation support and delivery oversight for complex analyses, high-priority initiatives, executive-level requests, and People Insights projects.

• Lead, coach, and develop a high-performing People Insights team while establishing standards for analytics, reporting, consulting, and stakeholder support.

• Promote and evolve Workday reporting and analytics capabilities while ensuring appropriate governance, data quality, security, compliance, and continuous process improvement.

What You Bring

• BA or Adv. Degree

• 8+ Years of Experience; In lieu of degree, 10+ years exp.

What We Like

• Expertise in Workday Prism, Report Writer, Composite Reports, Worksheets, and Calc Fields

• Experience in advanced data and visualization tools, strongly preferred (i.e. R, Tableau, etc.)

• Knowledge of Peakon, ideal

What You’ll Get

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community

• Work-life balance, flexibility, and the autonomy to do great work

• Medical, dental, and vision coverage along with numerous health and wellness programs

• Parental leave and support plus adoption and surrogacy assistance

• Career development programs and tuition reimbursement for continued education

• 401k match including an annual company contribution

• Learn more

Where You’ll Work

Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.

In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any state(s) listed on this job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$130,560.00 - $208,896.00

Skills

Business Acumen, Change Leadership, Change Management, Employee Engagement, Human Resources (HR), Leadership, Organizational Design, People Management, Process Improvements, Stakeholder Management, Strategic Planning, Talent Development, Workforce Planning

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JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.