Overview:

CBC is seeking an experienced IT Infrastructure Manager with a hands-on background in networking, network security, and servers. This role requires a strong understanding of overall end-to-end IT infrastructure design and management principles, tools, and best practices, along with the ability to drive change management and documentation. The ideal candidate is a proactive, forward-thinking professional with strong communication, problem-solving, and critical-thinking skills. This is not an entry-level position.

Key Responsibilities and Essential Functions:

Infrastructure Management:

• Maintain a broad understanding of the company’s various IT infrastructures. Own the roadmap to keep systems healthy and secure.
• Supervise a team of engineers, prioritize and complete multiple projects simultaneously, meeting deadlines, budgets, and quality standards.
• Facilitate regular stand-ups, 1-on-1 check-ins, performance reviews, change reviews, and incident management while documenting results.
• Own the asset management, patching, ordering, RMA, budgeting, and lifecycle of IT infrastructure.
• Identify, assess, and mitigate risks throughout infrastructure project lifecycles.
• Partner with relevant stakeholders to build relationships with other technical teams and deliver cohesive plans and processes in alignment with best practices.

Networking:

• Influence the design, operations, and monitoring of a multi-site IP network.
• Understand how network topologies, protocols, and DNS affect servers, applications, web, cloud, VoIP, etc.
• Assess cabling infrastructure and switching readiness for future growth.

Leadership and Strategy:

• Demonstrate thought leadership and mentorship on infrastructure management and design.
• Engage and influence key IT, internal customer, and vendor stakeholders.
• Stay current with the latest trends and provide expert advice and guidance on how best to adapt and improve.
• Adapt quickly to change and respond to ambiguous situations.

Cross-functional Collaboration:

• Partner with cybersecurity, service desk, and company leadership to ensure they have the information and resources needed to be an effective and cohesive team.
• Assist in the management of incidents and escalations.
• Continuously evaluate and improve processes and skillsets of the team, providing continuous improvement and training as needed.

Required Qualifications:

• Fluency in spoken and written English with demonstrable ability to write clear and concise documentation without the assistance of AI.
• 5+ years' direct experience in IT infrastructure operations management.
• 4+ years' direct experience in employee management and engagement.
• 3+ years’ direct experience in IP network management and design.
• 2+ years’ direct experience in server administration or engineering.
• At least an associate’s degree and relevant IT certifications.
• Confidence to facilitate meetings and manage stakeholders effectively.
• Assertiveness to get the data, deliverables, and outcomes required.

Preferred Qualifications:

• Excellent understanding of IT concepts: multi-site network architecture, DNS, virtualization, email, certificates, cloud, and security technologies.
• Experience with: Fortinet, Ruckus, Meraki, Nutanix, Windows Servers, VoIP.
• Advanced level IT networking or engineering certifications.
• Current ITIL certification.
• Understanding of document and data retention policies and processes.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Capability to present to audiences of varying sizes.
• Close vision and ability to differentiate colors for documents, tickets, charts, etc.
• Able to occasionally lift up to 20 pounds boxes.

Work Conditions: The work conditions and characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Navigate an office environment and security doors.
• Operate computers, phones, and conference room equipment.
• Occasional need to navigate data center or data closets.
• Occasional project work on holidays/weekends/on call.
• Occasional travel to other CBC sites as necessary.

Benefits:

• Competitive salary based on experience.
• Benefits package including:
  • Comprehensive health insurance plan options
  • Vision and Dental Insurance
• Company sponsored life insurance
• Numerous voluntary benefit options – legal plans, pet insurance, discounted home and auto and more!
• 401K with company match
• Generous paid time off
• 9 paid company holidays
• Opportunities for professional development and career growth.
• Dynamic and inclusive work environment with a supportive team culture.
• Exciting projects and growth opportunities within a leading organization.
• Opportunities to attend free local events, such as sporting events, concerts, shows, and more.

Pre-Employment Information:

• A pre-employment drug screening is required.
• Capitol Broadcasting Company participates in E-Verify.

EEO Statement:

Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CBC Statement:

Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC