Senior Systems Analyst



Software Engineering, IT
Durham, NC, USA
Posted on Thursday, May 23, 2024

Job Description:

The Purpose:

We are seeking a results-oriented expert with relevant technical skills in modern technologies and financial services industry experience. The associate is required to accelerate projects in NextGen Operations Workstation and related technologies from the idea conceptualization to execution with the help of a team. The associate’s key differentiating abilities will be exceptional analytical skills, and an ability to conceive of and develop differentiated solutions for the benefit of Fidelity’s Operations Group to more effectively cater to our Customer / Client needs.

As a systems analyst on the team, you will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class customer experience solutions. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.

The Expertise You Have:

  • 3-5 years professional experience as a Systems Analyst for software solutions
  • Proven experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems.
  • Proven experience with Structured Query Language (SQL) and programming in general
  • Solid understanding and experience with complex relational database schemas and SQL management tools
  • Proven experience working with REST, SOAP, JSON and APIs
  • Proven experience with Agile development methodologies
  • Reverse engineer code to understand business logic and develop prototypes– Excel Macros/Java/Angular
  • Have good understanding of solution architecture and partner with Architects, Business Analysts, and tech leads.
  • Have end to end knowledge of system interactions and be able to articulate well to different audiences both technical and non-technical.
  • Produce artifacts – business flow diagrams.
  • Prod incidents analysis – Splunk queries, build dashboards/alerts.
  • Bachelor’s Degree Computer Science or related technology discipline
  • Conduct and coordinate financial, product, market, operational and related research to support business planning
  • Analyze new sets of data and generate meaningful trends.
  • Develop consumer behavior study, business proposals, etc.
  • Conceptualizing, developing, and implementing intuitive and user-friendly interfaces for the various projects/applications that the team undertakes
  • Creating visualization and data representation models using modern visualization techniques
  • Help the team to convert concepts into prototypes.

The Skills that are Key to this Role:

  • Understanding Business Processes, able to convert them into Technological functional flows, perform process optimization and reengineering to arrive at the final target state solution recommendation
  • You are a detail-oriented person with a real passion for accuracy, clarity, and diligence
  • You are deeply effective in written and verbal communications and presentation are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management)
  • You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements
  • You understand how technology can automate business processes and can effectively propose, challenge and engage in ideation with business and technology teams in formulating software designs and solutions
  • Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment and perform troubleshooting.
  • Good interpersonal and leadership and influencing skills (without direct authority of others)
  • Self-driven, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results
  • A hands-on technologist with an immense desire to learn new technologies, and experiment with these technologies to come up with innovative solutions
  • Evangelize and promote the successes and learnings of your team in formal ceremonies, such as sprint demos, as well as in casual conversation.
  • Ability to lead formal and informal presentations in various settings; one-on-one, small, and large groups, with peers, and senior management
  • Ability to communicate effectively with and to influence team members and external groups
  • Ability to effectively navigate the organization to achieve outcomes
  • Proven ability to work on multiple efforts simultaneously, and committed to quality output
  • Strong analytical skills to research and review existing systems and recommend designs
  • Experience working with design and testing of APIs, database/SQL, Cloud environments
  • And other duties as assigned,
    • Provide recommendations on technical direction to Tech Lead.
    • Partners with Tech Lead to steer technical decisions on the team.