Job Description:

The Role

As the Donor Solutions Product Area Leader, you blend deep financial services platforms and digital user experience expertise with a dedication to delivering customer value. You will define and evolve the product areas' vision, strategy and mission and ensure continued alignment and prioritization of work with other key initiatives. In an agile structure, you will partner with other Fidelity leaders to establish product area level strategic priorities based on an understanding of customer needs and enable execution of these priorities by the cross-functional squads aligned to your product area. You will support these squads as they improve value delivered through prioritization, creativity, innovation, collaboration, and decision making and encourage them to work iteratively, innovate through testing and experimentation and learn from failures while celebrating success. You are committed to developing your own knowledge and bring the latest thinking to your role to empower others with that knowledge.

• Enabling an agile and frictionless organization by continuously demonstrating agile behaviors
• Proactively partnering with Portfolio Delivery, Product Area, Chapter Area/CoE, Squad and other leaders to:
  • understand the needs of customers and other partners
  • gather, manage, prioritize market/customer requirements
  • define, evolve and communicate strategic priorities, the product area vision and its mission, to execute the domain and broader business strategy and increase the value delivered to customers
  • define & measure performance through objectives and KPI’s to define and deliver agreed upon business, financial, technology, and people results
  • evaluate and resolve capacity needs aligned with strategic priorities, making trade-offs where necessary
  • ensure squad optimization through ongoing prioritization and evolution of the squad missions
  • inspect and evaluate progress and remove impediments to delivering value
• Supporting and encouraging squad leaders to build appropriate learning opportunities to develop skills
• Assessing industry and customer trends and sharing insights, knowledge, and developments across product areas and squads
• Compelling enterprise-wide alignment through collaboration, knowledge sharing and breaking down silos to achieve the best results for Fidelity
• Working with Chapter Area and other Product Area Leaders to develop technology roadmaps, to drive consistency in use of platforms and APIs, to minimize redundancy and manage IT
• Build mutual trust between Portfolio Delivery, Technology and Sales & Distributions organizations; set expectations early and often
• Enable flexibility and innovation through mutual trust and visibility
• Encourage collaborative behaviors
• Ensure functionality and capabilities meet the stated outcomes and are delivered on time
• Promote a culture of experimentation that incentivizes associates to try new ways of working
• Align teams to expected outcomes

The Expertise and Skills You Bring

• 10-15 years of experience
• Bachelors Degree preferred
• Experience leading multiple teams
• Experience engaging with senior internal and external customers and partners
• Financial services experience
• Agile leadership experience
• Jira and JiraAlign experience preferred
• You are a committed leader who serves and an inspirational people leader, capable of setting strategic direction and encouraging others to deliver results and impact to achieve that strategy
• You have senior level experience defining strategic roadmaps and leading the development of solutions and offerings aligned with and in support of the strategic direction of the business
• You have a continuous improvement approach and encourage and enable an agile way of working
• You have strong communication, interpersonal and relationship building skills with which you influence and engage across Fidelity and at all levels of the organization
• You take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses
• You have or are committed to building a balance of technology and non-technology skills in order to fully appreciate the broad needs of our customers

The Team

The Donor Solutions Product Area Leader manages a team of squad leaders and will work in partnership with these leaders, other Product Area Leaders and Chapter Area Leaders aligned to the product area. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.

Certifications: