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Senior QA Automation Engineer - Salesforce

Fidelity

Fidelity

Software Engineering, Sales & Business Development, Quality Assurance
Durham, NC, USA · Westlake, TX, USA
Posted on Jun 4, 2025
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Job Description:

The Role

As a Senior QA Automation Engineer – Salesforce on the Business Enablement Salesforce Engineering Team, you will be immersed in every aspect of system delivery. Your independent voice will ensure that quality is engineered into the product. You will assist system analysis and will contribute to the system design. You will produce test plan, test cases, test data and perform test case executions. This role will support front-line triage of issues found during execution and retesting of defects through resolution. You will work closely with Product Owner and Architect in establishing test automation strategy and roadmap for execution. You will lead and support the development of test automation. Your contributions will result in a fully test automated product which will have direct impact on the data quality and user experience.

The Expertise and Skills You Bring

  • Minimum 5+ years of experience in Salesforce.com testing which is developed or customized in Sales cloud and Service cloud

  • Minimum 5+ year of testing experience in Salesforce Lightning, Salesforce configuration, Integration and Customization projects

  • Strong understanding of QA methodology and the Software Development Lifecycle using agile principles in a scaled agile framework

  • You understand all aspects of testing (unit testing, acceptance testing, etc.)

  • Work with the team to identify suitable automation frameworks and develop automation tests

  • Bachelor’s degree in computer science or related field required

  • Automated testing using Provar, Java, JUnit or similar tools

  • Hands-on working experience with building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins

  • Experience in integrating testing of Salesforce with relational databases, SOAP/REST API, 3rd party platforms, and Salesforce.com partner applications

  • Assist and collaborate in non-functional testing (like performance, Security, Compliance) for Salesforce UI and API during release cycles

  • Strong testing skills in Salesforce standard object, custom objects, custom fields, page layouts, validations, Flows, custom Tabs, Reports and various other components as per application requirements

  • Hands-on working experience with defining and implementing test strategies, test scenarios, test data requirements and steps for automated and functional testing

  • Hands-on working experience with system analysis and data integrations

  • Experience testing Salesforce, Saas integrations, web and custom applications, etc

  • You understand all aspects of testing (unit testing, acceptance testing, etc.)

  • Experience working with Product Owners and Scrum Teams on Product and Sprint backlogs

  • Hands-on experience with Jira tool to support test plan, test case and test execution

  • You are self-directed, willing to take initiative, pragmatic and results-oriented

  • Solid analytical, communication, and organizational skills

  • Ability to resolve issues proactively and/or identify approaches to solutions.

  • Adaptable, self-motivated, problem solver with flexibility to adapt to frequent changes.

  • You are passionate and open to learning new tools and developing with the latest technologies and frameworks.

The Team

Fidelity Digital Assets®, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum.

Fidelity Digital Assets® embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.

Fidelity Digital Assets®, the Business Enablement Salesforce Squad is responsible for delivering a centralized and integrated customer relationship management platform that enable Marketing, Sales, and Servicing operations in supporting the Fidelity Digital Assets® business.

#cryptojobs

Certifications:

Category:

Information Technology

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

Technology careers at Fidelity

Imagine and create the next generation of financial products and tools.

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