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Director, IT Project Management

Fidelity

Fidelity

Administration, IT
Durham, NC, USA
Posted on Feb 25, 2026
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Job Description:

Position Description:

Manages Health and Insurance summary pages and ensures the integration of Single Sign-On (SSO) applications for better customer experience. Leads agile methodologies, including Scrum, Kanban, and Scrum@Scale, ensuring alignment with strategic goals. Performs Program Increment (PI) planning, develops PI objectives, and tracks the execution of features using tools -- Jira Align, Confluence, and MIRO. Mentors teams on best practices, manages dependencies, and handles incident management using tools -- SPLUNK, POSTMAN, and SOAPUI. Updates software or enhances existing software capabilities. Works with computer hardware engineers to integrate hardware and software systems, and develop specifications and performance requirements.

Primary Responsibilities:

  • Plans, executes, and manages information technology projects.
  • Acts as a technical delivery lead and liaises between various stakeholders (Product Owners, architects, directors, developers, and quality assurance engineers) across multiple teams (front-end, Web services, and back-end databases).
  • Manages complex systems and applications while adhering to strict security and compliance standards.
  • Oversees the designing and implementing of healthcare enrollment workflows and life event experience features.
  • Ensures successful deployments, manages risks, and tracks the progress of projects through various tools, while continuously identifying areas for improvement.
  • Collaborates with senior leadership on project priorities, builds strong relationships with internal and external partners, and ensures compliance with data privacy and security standards.
  • Oversees the implementation of new technologies.
  • Ensures all IT projects meet their objectives and are delivered to clients in a timely manner.
  • Mentors and guides production support teams, defines technical requirements with architects, and leads conversations on technical solutions.
  • Fosters strong communication across business and technical teams.
  • Researches, designs, and develops computer and network software or specialized utility programs.
  • Analyzes user needs and develops software solutions, applies principles and techniques of computer science, engineering, and mathematical analysis.
  • Identifies and acquires talent needs, resource planning, and talent allocation in the healthcare organization.
  • Leads, coaches, and mentors engineers and teams.

Education and Experience:

Bachelor’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and six (6) years of experience as a Director, IT Project Management (or closely related occupation) designing and implementing healthcare applications in a healthcare technology environment, using Java/J2EE or Angular.

Or, alternatively, Master’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and four (4) years of experience as a Director, IT Project Management (or closely related occupation) designing and implementing healthcare applications in a healthcare technology environment, using Java/J2EE or Angular.

Skills and Knowledge:

Candidate must also possess:

  • Demonstrated Expertise (“DE”) performing Agile coaching, training, and mentoring in a healthcare technology environment, using Scrum, Kanban, Scrum@Scale, Jira, Jira Align, Mural, Confluence, and Agility Health; coaching squads of several teams (internal and external) throughout an Agile transformation -- coaching strategies and design, planning rollouts, tracking progress, and developing and supporting key healthcare products and platform -- using Scrum@Scale model; and performing Quarterly Planning events (dependency and risk management) by setting up and using tools that follow Agile methodologies -- SAFe, Scrum, Kanban, and Scrum@Scale.
  • DE supporting application development teams developing client-facing healthcare Web applications, using front-end (Node JS, JSON, SAAS, and Angular) and back-end applications (Java/J2EE, Apache Camel, Restful Web services, GraphQL, and JavaScript); creating, editing, and receiving SDL content through server-side orchestration frameworks, using Apache Camel; integrating personalized static content into healthcare Web applications, using Apache Camel; and creating SDL solutions to meet business requirements by delivering content to clients without code changes or installations.
  • DE supporting application development teams, architects, and DevOps teams to prioritize, plan, and implement a Continuous Integration/Continuous Delivery (CI/CD) model across healthcare applications, by enhancing Sonar code unit test coverage; simplifying and standardizing production code using trunk-based development; migrating applications to Amazon Web Services (AWS) Amazon Elastic Compute (ECS) and Amazon Elastic Kubernetes Service (EKS), using a Blue Green code deployment strategy; and partnering with product owners and stakeholders to prioritize and plan for technology lifecycle maintenance and security findings across cross functional and cross organizational teams.
  • DE performing end-to-end functioning of Agile portfolio tools -- Workforce Connect, Workday, Fieldglass, Jira, Jira Align, Transparency, and Financials -- and implementing within the organization in alignment with Strategic Objectives (PI objectives, schedules, resources, quality control, and release management plans), using Jira Align, Jira, Confluence, and MURAL; tracking the execution of features and capabilities using standard Scaled Agile measurement domains -- outcomes, flow, and competency; managing dependencies and risks to ensure seamless delivery of development products; and performing release management activities for cross functional and cross organizational development and production support teams.

#PE1M2

#LI-DNI

Certifications:

Category:

Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

AI Guidelines

Learn about our guidelines for use of AI when applying for a Fidelity job

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

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Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2026. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment

Discover opportunities to build a fulfilling career within a supportive culture that celebrates individuality. We empower our associates to pursue career paths that align with their unique goals and personalities.

Giving back to our communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,500 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $14.9billion in donor-recommended grants to charity in 2024.
  • Supported more than 433,000 unique charities around the world.
  • Since its inception, more than $100 billion has been given to public charities.

Technology careers at Fidelity

Imagine and create the next generation of financial products and tools.

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