hero






Director, Change Management

Fidelity

Fidelity

Durham, NC, USA
Posted on Mar 31, 2026

Job Description:

Director, Change Management

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Are you enthusiastic about driving organizational change? Do you enjoy consulting with your business partners to develop solutions that support the associate in adopting the changes in the most effective way possible? Come join an exciting organizational change management team to help us establish and drive change management best practices across Fidelity Charitable.

As part of the new Change Management Center of Excellence, (CM COE) within the Business Management team, the Director of Change Management will plan, manage, develop, and execute organizational change strategies, including partner and sponsorship activities, communication plans, training solutions, and measurement activities.

The new CM COE is essential to the success of driving enterprise organizational change capabilities in alignment with Fidelity Charitable’s strategy and the overall focus and vision of the Strategy and Change Management team. This role will drive consistency in Fidelity Charitable’s change approach through a centralized change model by ensuring consistent practices and change strategies.

The Expertise and Skills You Bring

  • Lead end-to-end organization-wide change initiatives, leveraging 5 years of change management experience to drive adoption and alignment across multiple stakeholders and business groups.

  • Drive our change management approach to address associate needs with large scale enterprise-wide programs, implementations, enhancements, migrations, etc.

  • Experienced program manager of change management workstream; including communications, learning, implementation, measurement, and adoption strategies.

  • Experience in driving results through matrixed teams; ability to work with all levels of the organization, fostering collaboration and accountability among leaders and stakeholders.

  • Outstanding leadership presence, ability to influence senior leadership across business units and enterprise landscape, communication, conceptual thinking, and problem-solving capabilities.

  • Utilize established change management frameworks; PROSCI, CCMP or other industry change management certification a plus.

  • Demonstrated consulting skills, written and verbal communication skills.

  • Proven history of operating in a dynamic and fast paced environment.

The Team

The Change Management COE is a new team that will support Fidelity Charitable’s work focused on overhauling and transforming our change management practices. The group will bring alignment to our change management practices with an enterprise-wide set of processes, standards, policies, and tools.

Certifications:

Category:

Program/Project Management

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Apply

All fields are required.

Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Benefits

Company overview

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Hybrid work schedule

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Return to job search

Similar Jobs