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Director, Product Management

Fidelity

Fidelity

Product
Durham, NC, USA
Posted on Apr 12, 2026

Job Description:

Director of Product Management

The Role

Join Fidelity Labs, our in-house new business incubator, as the Director of Product Management for a SaaS platform in the charitable industry. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.

What You’ll Do

In this role, you will be responsible for:

  • Overseeing the product delivery lifecycle, roadmap execution and prioritization on the product team in tight coordination with technology and oversight partners

  • Making decisions based on anticipated future trends, issues, and business drivers and working with internal and external stakeholders to define and manage dependencies

  • Working with the product lead and other product managers, with customers, and other stakeholders to inform the product strategy

  • Manage the execution of design and research aligned to the multi-year roadmap

  • Partner with Engineering leads to support release planning, and performance measurement and management

  • Leading product support and operations, using metrics and measures to identify opportunities for optimization and innovation

  • Supporting go-to-market strategy and planning, marketing execution, and sales

The Expertise and Skills You Bring

  • Product Experience: 8 years of demonstrated ability in product management / execution with the ability to drive initiatives from vision through implementation

  • Charitable Sector Experience: Expertise in processes and solutions used to facilitate grant-making, communications, reporting, and relationship management with philanthropic stakeholders and partners. Experience in institutional philanthropy a plus.

  • Delivery Excellence: Excellent product delivery leadership, leading business analysis activities and coordinating delivery between product, design, and engineering organizations

  • Customer-Centric Thinking: You understand financial concepts and the ability to articulate the customer’s needs to business partners

  • Adaptability: Proven time management, organizational, and decision-making skills to thrive in a nimble and innovative environment

Note: Fidelity is not providing immigration sponsorship for this position

The Team

Founded in 2005, Fidelity Labs has played a critical role in driving growth and innovation for the firm. We are an industry leader in innovation and build client-centered technology solutions. Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. Learn more at labs.fidelity.com.

Certifications:

Category:

Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Benefits

Company overview

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Hybrid work schedule

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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