Manager, Advanced Data Analytics and Insights

Fidelity
Fidelity

Data Science · Full-time

Durham, NC, USA

Posted on Sep 16, 2026

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

As a Manager, Advanced Data Analytics in the Advanced Analytics and Customer Insights organization, you would have the opportunity to use data to drive strategic decisions and transform customer experiences. We are looking for an analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. Candidates must be able to leverage data to inform decisions, synthesize and clearly communicate insights, and apply a customer-first mindset with ownership, curiosity, and a commitment to continuous learning to deliver impactful results.

This role requires a dedicated, committed, and passionate individual who can:

  • Create and summarize large datasets in structured and unstructured data.
  • Collect and analyze data / develop insights and reporting capabilities to empower organizational leaders to make value-based prioritization decisions.
  • Create solutions leveraging deep statistical analysis to drive thought leadership across the Digital Transformation organization
  • Work across diverse skilled teams to find success for Fidelity and our customers.
  • Have a natural intellectual curiosity, initiative, and love for learning new skills and capabilities.

The Expertise and Skills You Bring

  • Bachelor’s degree required, Advanced Degree a plus.
  • 4 plus years of experience generating analytical insights to drive business actions.
  • Experience with a range of analytical tools and programming languages such as SQL, Python, R, etc.
  • Experience in designing and developing dashboards and reports by using Tableau or Power BI.
  • Experience using and querying big data technologies such as Snowflake, Athena, etc.
  • Experience with Digital and Live Interaction data a plus.
  • Experience leveraging AI, Generative AI, and automation tools to improve efficiency across insight generation process is a plus.

The Team

We are looking for analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. As an indispensable member of Advanced Analytics & Customer Insights, you'll be embedded in Fidelity’s Brokerage business unit and will work with an agile inter-disciplinary team with a diverse set of skills across analytics, engineering, data science, marketing, product development etc., to optimize and personalize the Fidelity experience.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Data Analytics and Insights

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Apply

All fields are required. Candidates should limit the number of roles they apply to at any given time.

Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Benefits

Company overview

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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