Administrative Support Specialist

North Carolina Central University

North Carolina Central University

Administration, Customer Service
Posted on Tuesday, September 12, 2023

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Posting Details

Position Information
Position/Classification Title Administrative Support Specialist
Working Title Administrative Support Specialist
Competency Level Advanced
Position Number 102078
Salary Grade Equivalent 63/GN07
FLSA Non-Exempt
Appointment Type Permanent - Full Time
FTE 1 = 40 hours/week, 12 months
If time limited, duration date
Career Banding Range (Employment Only)
Department Hiring Range $31200 - $45,925
EEO-1 Category Administrative Support Workers
SOC Code 43-6014 - Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Position Overview
Primary Function of Organizational Unit
North Carolina Central University School of Law was founded to provide opportunities for African Americans to become lawyers. Embracing our heritage, our mission is to provide a high quality, personalized, practice-oriented and affordable legal education to historically underrepresented students from diverse backgrounds in order to help diversify the legal profession. We empower all of our graduates to become highly competent and socially responsible lawyers and leaders committed to public service and to meeting the needs of under-served communities. In fulfilling our mission, we will help create a more just society.
Primary Purpose of Position
The primary purpose of this position is to assist and support the Law School’s registrar. The Law School’s Registrar’s office is responsible for the following: student records, academic transcripts, class registration, course rolls, enrollment verification, scheduling, testing, graduation certification, along with a multitude of other responsibilities.

In addition to assisting the Law School Registrar with all of the above, the Administrative Support Associate will be responsible for handling front office reception and administrative duties, including greeting students, answering phones, handling inquiries, and sorting and distributing mail.
Required Knowledge, Skills, and Abilities
The successful candidate must possess a working knowledge of Student Banner or an equivalent system; knowledge of Microsoft Office Suite (Microsoft Word, Excel and PowerPoint) Applications; knowledge of office and record management; knowledge of planning special events and meetings;ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.
Minimum Education/Experience
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Licenses or Certification required by Statute or Regulation
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours Monday - Friday 8:00-5:00
Position required to work during periods of adverse weather or other emergencies No
Campus Security Authority Designated Position Yes
Key Responsibilities and Related Competencies
Required Competency Office Technology
The person hired for this position must have knowledge of Banner and Microsoft Office Suite (Microsoft Word, Excel, Publisher and PowerPoint) Applications. Submit orders and maintain the Registrar’s Office supplies. Utilize TEAMS for office communication and dissemination of materials.
Required Competency Communication-Written
The person hired for this position will be responsible for handling front office reception and administrative duties, including greeting students, answering phones, handling inquiries, and sorting and distributing mail for the School of Law’s Registrar Office.

Maintain regular communication with the Director of Marketing and Communications to ensure that announcements are disseminated to the faculty, staff, and students through the monthly newsletter. Generate emails that outline key dates related to drop/add, registration, testing, accommodations, and etc.
Required Competency Work Coordination
The person hired for this position will serve as the Administrative Support Specialist for the School of Law’s Registrar’s Office and provide full-time support the the Law School Registrar.
Required Competency Information/Records Administration
The person hired for this position will assist the School of Law Registrar with student records, academic transcripts, class registration, course rolls, enrollment verification, scheduling, testing, graduation certification, and a multitude of other tasks. Assist the Law School Registrar with long and short-term academic planning for the registrar’s office. Process all travel arrangements and payments for registrar’s office staff members.
Required Competency Problem Solving
Identifies, evaluates and resolves routine problems based on knowledge of organizational activities, priorities, and the Registrar’s preferences. Exercises independent judgment and understands the impact of the decisions on the Registrar’s role and commitments.
Posting Detail Information
Posting Number SPA01283P
Open Date 09/12/2023
Close Date 09/19/2023
Special Instructions to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
Optional Documents
  1. Cover Letter
  2. DD-214 (for Veterans Only)
  3. List of References

Supplemental Questions

Required fields are indicated with an asterisk (*).