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Student Persistence and Achievement Specialist

North Carolina Central University

North Carolina Central University

Posted on May 8, 2025
Apply now

Student Persistence and Achievement Specialist

Please see Special Instructions for more details.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
Final candidates are subject to criminal and sex offender background checks.
North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Employee Benefits available to NCCU permanent employees include the following and more:
  • Accrued Vacation and Sick Leave
  • Community Service Leave
  • NC State – Health Benefits
  • NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
  • 11-12 Paid Holidays
  • Teachers and State Employees Retirement System (TSERS)
  • Optional Supplemental Plans – 401k, 403b, 457b and 457
  • Employee Assistance Program (EAP)
  • Campus Recreation Center Discount
  • University Bookstore Discount and more.

Posting Details

Position Information
Position/Classification Title Academic Services Professional
Working Title Student Persistence and Achievement Specialist
Position Number 819903
FLSA Exempt
Appointment Type Permanent - Full Time
Tenure Track No
FTE 1 = 40 hours/week, 12 months
If time limited, duration date 09/30/2025
Department Hiring Range
EEO-1 Category Professionals
SOC Code 21-1012 - Educational, Guidance, School, and Vocational Counselors
Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Primary Function of Organizational Unit
The Office of the Provost is responsible for all matters pertaining to academic programs. This includes oversight of academic program planning, the quality and delivery of instruction, strategic budgetary planning and collaborative research initiatives. The Office of the Provost is also responsible for all recruitment initiatives and matters associated with enrollment management. Additionally, this office fosters opportunities for student success through academic advising, coaching, and mentoring.
Primary Purpose of Position
The primary purpose of this position is to develop and implement comprehensive support systems that bridge academic support intervention services and engagement across the campus for students at high-risk for attrition with an emphasis on second year students. This position focuses on improving persistence, retention, and graduation outcomes by providing individualized academic success coaching, designing targeted interventions, and developing programs that address the unique needs of underserved students. This position works closely with both the First & Second Year Experience unit, Academic Advising, and Academic Success Coaching teams to identify students at risk of academic failure and implements proactive strategies to foster academic resilience and persistence.

The Student Persistence and Achievement Specialist will lead key persistence initiatives that drive student success including programming, streamlining, and assessing the effectiveness of these interventions through regular data tracking and progress monitoring. Additionally, the position will design and deliver workshops, develop programming, and collaborate with faculty and campus partners to provide a holistic support system for underserved students, ensuring that all efforts contribute to student persistence and overall success.
Required Knowledge, Skills, and Abilities
The successful candidate for the Coordinator of Academic Success Coaching position must:
  • Demonstrate excellent oral and written communication skills;
  • Possess superior organizational skills;
  • Demonstrate an ability to keep accurate and consistent records;
  • Possess knowledge of instructional practices, and student success models;
  • Demonstrate an ability to work with diverse learners to ensure their success;
  • Demonstrate the ability to work independently, and with team members call and possess the ability to effectively evaluate student outcomes and staff;
  • Demonstrate an ability to utilize technology;
  • Demonstrate the ability to gather and interpret data, and prepare report;
  • Possess knowledge of first and second-year students, and transfer students.
Minimum Education/Experience
Licenses or Certification required by Statute or Regulation
None
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Primary Responsibilities and Duties
Function Administrative
Describe the specific tasks and responsibilities related to the function.
  • Identifies and conducts targeted outreach to students at high risk for attrition using data from enrollment services and early alert systems.
  • Provides individualized academic success coaching to second year students to aid in their development of success skills and utilization of academic policies and campus resources.
  • Monitors the academic progress of second year students and develops personalized intervention plans to support their academic persistence.
Function Administrative
Describe the specific tasks and responsibilities related to the function.
  • Develops and leads workshops focused on academic achievement, retention, and persistence for low-income, Pell-eligible, and rural students.
  • Assists in the creation and evaluation of second year student success programs, tracking progress and outcomes to ensure alignment with institutional goals.
Function Administrative
Describe the specific tasks and responsibilities related to the function.
  • Leads special projects focused on enhancing the second year student experience and addressing the unique needs of low-income, Pell-eligible, and rural students.
  • Develops and implements new initiatives aimed at fostering student engagement, academic resilience, and a sense of belonging.
  • Collaborates with campus partners to create innovative programs such as mentorship opportunities, peer support networks, and leadership development activities.
Function Administrative
Describe the specific tasks and responsibilities related to the function.
  • Develops and implements a peer support initiative specifically designed to support second-year students, ensuring they have targeted resources and mentorship for their academic and personal growth.
  • Oversees the recruitment, training, and ongoing development of peer support staff, ensuring they are equipped with the skills and knowledge needed to effectively support their peers and foster a sense of belonging and academic persistence.
Function
Describe the specific tasks and responsibilities related to the function.
  • Participates in regularly scheduled campus and/or departmental staff meetings and events;
  • Serves on various committees on campus to ensure University College is represented and engaged with campus partners.
Posting Detail Information
Posting Number EPA03355P
Open Date 05/05/2025
Date desired for closing or initial review
Close Date 05/13/2025
Open Until Filled No
Date Position Available
Special Instructions to Applicants
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
Final candidates are subject to criminal and sex offender background checks.
North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Employee Benefits available to NCCU permanent employees include the following and more:
  • Accrued Vacation and Sick Leave
  • Community Service Leave
  • NC State – Health Benefits
  • NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
  • 11-12 Paid Holidays
  • Teachers and State Employees Retirement System (TSERS)
  • Optional Supplemental Plans – 401k, 403b, 457b and 457
  • Employee Assistance Program (EAP)
  • Campus Recreation Center Discount
  • University Bookstore Discount and more.

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
  3. Unofficial Transcripts (official required from selected candidate)
  4. List of References
Optional Documents
  1. DD-214 (Veterans Only)
  2. NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

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