Residential Life is responsible for providing a safe and supportive community for North Carolina Central University students through services, programs, and high-quality facilities focused on student success.

Under the supervision of the Associate Director of Residence Life, the Area Coordinator is a live in position that is responsible for residence hall management and programming. This includes but is not limited to graduate and undergraduate staff supervision and recruitment, residence hall operations, customer service, crisis management, student programming. hall opening and closing, health and safety checks, and serving in an on-call duty rotation.

• This position requires a master’s degree in education, college student personnel, counseling or human development, or a related field.
• A minimum of 2 years full-time work experience in college/university residence life operation.

Residence Hall Operations
• Administer student check-in, check-out, and room changes; assist with room condition reports and damage billing processes
• Report, track, and follow up on maintenance issues with appropriate facilities and residential life staff
• Serve as the primary contact for parents and family members of residents
• Maintain accurate and up to date information in housing assignments system
• Other duties as assigned

Supervision
•Directly supervises Graduate Hall Coordinators, Resident Assistants, and Desk Attendants
•In directly supervises contracted security company staff.
•Conducts regular one on one meetings with staff.
•Conducts fall and spring semester evaluations
•Participate in the recruitment, selection, and training of residence hall staff
•Other duties as assigned

Student Conduct and Crisis Management
• Review all incident reports and police reports (if available) for incidents that take place in the community and/or involve residents living in the community
• Respond to residents in need, referring to other professionals, when appropriate
• Provide leadership during times of crisis in and adjacent to the community
• Assume shared responsibility for residential life on-call duty weeks year round
• Assist in emergency situations as needed
• Implement NC Central University and Residential Life policies, Community Living Standards, and Student Code of Conducts
• Clearly communicate Residential Life policy to staff and residents.
• When necessary, assist RAs and GAs in confronting residents who violate policies.
• Provide programs and other proactive educational interventions to enhance good decision-making by residents
• Other duties as assigned

Community Development
• Cultivate a positive and engaging living environment that foster a sense of belonging and enables students to build positive relationships with one another
• Maintain high visibility and availability, including attending community events, regularly touring the community, and interacting with residents
• Know the residents and provide personal, social, academic, and occupational support and referral
• Utilize institutional data to assess and respond to student needs
• Collaborate with faculty and staff stakeholders to implement programmatic opportunities, some of which may be connected with living learning community themes

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State – Health Benefits
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.