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Collection Services Associate

North Carolina Central University

USD 33,540-41,357 / year

Posted on Jun 11, 2025

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Collection Services Associate

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Please see Special Instructions for more details.

Pre-Employment Requirements:

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
Final candidates are subject to criminal background checks, and education/license verification prior to employment.
North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Employee Benefits available to NCCU permanent employees include the following and more:

Accrued Vacation and Sick Leave
Community Service Leave
NC State – Health Benefits
NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
11-12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans – 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount and more.

Posting Details

Position Information

Position/Classification Title	University Library Technician
Working Title	Collection Services Associate
Competency Level	Journey
Position Number	100266
Salary Grade Equivalent
FLSA	Non-Exempt
Appointment Type	Permanent - Full Time
FTE	1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range	$33,540-$41,357
EEO-1 Category	Administrative Support Workers
SOC Code	43-4121 - Library Assistants, Clerical

Position Overview

Be an Eagle - Where Purpose Takes Flight!	Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu.
Primary Function of Organizational Unit	In support of the mission of the NCCU School of Law, the Law Library provides information services and resources that promote the performance of high-quality legal research activities by our faculty, students, staff, and community. The Collection Services unit acquires, organizes, describes, and maintains the Law Library’s information resources, ensuring our patrons can find and access the information they need. The unit prioritizes patron needs, strives for accuracy balanced with efficiency, embraces new technology, and values communication and teamwork.
Primary Purpose of Position	Provide administrative, cataloging, and acquisitions support for the Collection Services unit of the Law Library. The ideal candidate is outstanding at detailed organizational tasks, fluent with technology, great at communicating, and an enthusiastic learner and collaborator. Under the direction of the Cataloging and Metadata Librarian, the Collection Services Associate plays a vital role in managing the collection, ensuring the discoverability of resources through accurate cataloging, and assisting with the acquisition of materials to enhance our library’s offerings.
Required Knowledge, Skills, and Abilities	Knowledge of the functions of a library and of a technical services unit. Familiarity with cataloging standards (e.g., MARC, RDA) and integrated library systems is desirable. Excellent attention to detail and organizational skills. This includes the ability to adhere to detailed procedures consistently and accurately, and ask questions when details are amiss. Comfort and fluency with computer work, including Microsoft Office. Confidence in learning new technology skills. Ability to apply existing knowledge to independently figuring out new computer-based tasks. Ability to effectively collaborate and communicate in a team-oriented environment. Flexibility and adaptability to the changing nature of library work. Must be a self-starter and able to manage the workload, prioritize tasks, and organize time. Strong service orientation and ability to work with diverse populations. Excellent interpersonal and communication skills, both verbal and written.
Minimum Education/Experience	High school diploma or equivalency and two years of experience in library services, office support, or related field; or an equivalent combination of training and experience.
Licenses or Certification required by Statute or Regulation	n/a
Equal Opportunity Employer	North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours	9-6
Position required to work during periods of adverse weather or other emergencies	No
Campus Security Authority Designated Position	No

Key Responsibilities and Related Competencies

Required Competency

Knowledge - Program

Duties

Provide cataloging and processing of materials in various formats to build library collections that support the objectives of the Law School and meet the needs of faculty, students, and staff.

Work in the integrated library system’s catalog to receive new continuing resources, add new volumes and titles, edit and enhance records, and withdraw discarded items.
Use OCLC systems to locate, identify, and import appropriate bibliographic records (copy cataloging).
Shelve newly acquired materials after cataloging and processing.
Assist with electronic resource management by performing routine batch uploads of e-resource bibliographic records.
Report statistics to supervisor.

Required Competency

Analysis and Decision Making

Duties

Perform collection maintenance to ensure accessibility of the library’s collections and assist with the operation of the service desk providing customer service to library users.

Coordinate the shelving and filing of new continuing resource items and the withdrawal or relocation of superseded items, including Federal Depository Library Program items.
Perform or manage book processing tasks (stamping, labeling, tagging, etc.).
Participate in shelf reading and shifting the collections, as assigned.
Assist law school students, faculty, staff, and public patrons with basic circulation services and inquiries related to the collection.
Perform other tasks related to service desk operations, as assigned.

Required Competency	Knowledge - Program and Organization
Duties	Perform acquisitions tasks, which include placing and tracking orders, managing contracts, and issuing cancelations to ensure the receipt of all library materials. Identify and resolve errors. Update acquisitions records in the integrated library system. Assist with providing monthly report of acquisitions processing statistics to supervisor.

Required Competency	Program Knowledge
Duties	Collaborate with the Cataloging and Metadata Librarian on training, data cleanup, system configuration, and creation of workflows and documentation for integrated library system. Document procedures and provide feedback on workflow improvements. Perform additional duties, as assigned.

Required Competency	Other Duties as Assigned
Duties	Other duties as assigned

Posting Detail Information

Posting Number	SPA01423P
Open Date	06/10/2025
Close Date	06/25/2025
Special Instructions to Applicants	Pre-Employment Requirements: You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal background checks, and education/license verification prior to employment. North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Employee Benefits available to NCCU permanent employees include the following and more: Accrued Vacation and Sick Leave Community Service Leave NC State – Health Benefits NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 11-12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more.

Applicant Documents

Required Documents

Resume/CV
Cover Letter
List of References

Optional Documents

Unofficial Transcripts (official required from selected candidate)
DD-214 (Veterans Only)
NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

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