Student Services Specialisthttps://jobs.nccu.edu/hr/postings/34100
North Carolina Central University
This job is no longer accepting applications
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USD 33,540-48,823 / year
Posted on Jun 13, 2025
Student Services Specialisthttps://jobs.nccu.edu/hr/postings/34100
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Please see Special Instructions for more details.
Pre-Employment Requirements:
- You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
- Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
- Final candidates are subject to criminal background checks, and education/license verification prior to employment.
- North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Employee Benefits available to NCCU permanent employees include the following and more:
- Accrued Vacation and Sick Leave
- Community Service Leave
- NC State – Health Benefits
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 11-12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount and more.
Posting Details
Position Information
| Position/Classification Title | Student Services Specialist |
|---|---|
| Working Title | Student Services Specialisthttps://jobs.nccu.edu/hr/postings/34100 |
| Competency Level | Journey |
| Position Number | 102040 |
| Salary Grade Equivalent | GN07 |
| FLSA | Non-Exempt |
| Appointment Type | Permanent - Full Time |
| FTE | 1 = 40 hours/week, 12 months |
| If time limited, duration date | |
| Department Hiring Range | $33,540 - $48,823 |
| EEO-1 Category | Administrative Support Workers |
| SOC Code | 43-9199 - Office and Administrative Support Workers, All Other |
Position Overview
| Be an Eagle - Where Purpose Takes Flight! | Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu. |
|---|---|
| Primary Function of Organizational Unit | The mission of the School of Graduate Studies is to provide graduate and professional education to students at North Carolina Central University which will prepare them for pursuing the doctoral degree, employment, and becoming entrepreneurs. The School of Graduate Studies will meet its mission through achievement of its primary goal, which is to offer graduate degree programs that conform to the highest standards required by respective accrediting agencies in NCCU’s pursuit of excellence. |
| Primary Purpose of Position | The purpose of this position is to serve as the primary point of contact for student service processes relating to enrolled graduate students. The position reports to the Associate Dean of Graduate Studies. The position works in direct collaboration with the graduate coordinators and graduate program advisors for each academic unit, the Registrar’s Office, the Office of University Accreditation, and the Office of the Provost regarding standard submission of information relating to candidacy applications, written and oral examination results, electronic submission of theses, project document review. The position also serves as co-advisor to the Graduate Student Association and assists with the development of meaningful student development activities for graduate students. |
| Required Knowledge, Skills, and Abilities | Ability to analyze and synthesize relevant policies and procedures and apply them; accordingly, as well as make policy recommendations in the student services area. Ability to prioritize workload and develop internal procedures, review and assign work of others, and conduct training for groups where necessary; Must be able to collect and maintain graduate enrollment and productivity data and generate reports as needed Must be able to independently interpret policies/procedures within delegated authority in the student services arena. Must be able to effectively negotiate the needs of SGS regarding meetings, timelines, and deadlines Must possess strong oral and written communications skills |
| Minimum Education/Experience | Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Master’s degree from an accredited university in business, public administration or related field with 2-3 years of experience working at the Graduate Program Level is preferred; or a combination of education, training, and experience in a related field. Knowledge of graduate and Professional degree programs and resources Experience implementing workshops, orientations and/or conferences, and recruitment activities. |
| Licenses or Certification required by Statute or Regulation | N/A |
| Equal Opportunity Employer | North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. |
| Work Hours | Monday - Friday 8-5 |
| Position required to work during periods of adverse weather or other emergencies | No |
| Campus Security Authority Designated Position | Yes |
Key Responsibilities and Related Competencies
| Required Competency | Administration |
|---|---|
| Duties |
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| Required Competency | Coordination - Operations |
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| Duties |
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| Required Competency | Client/Customer Service |
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| Duties |
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Posting Detail Information
| Posting Number | SPA01422P |
|---|---|
| Open Date | 06/09/2025 |
| Close Date | 07/01/2025 |
| Special Instructions to Applicants | Pre-Employment Requirements:
Employee Benefits available to NCCU permanent employees include the following and more:
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Applicant Documents
Required Documents
- Resume/CV
- Cover Letter
- Unofficial Transcripts (official required from selected candidate)
- List of References
- DD-214 (Veterans Only)
Supplemental Questions
Required fields are indicated with an asterisk (*).
This job is no longer accepting applications
See open jobs at North Carolina Central University.See open jobs similar to "Student Services Specialisthttps://jobs.nccu.edu/hr/postings/34100" Leadership Triangle.