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Student Health Services provides student-centered medical and wellness services which are affordable and accessible. Utilizes a multidisciplinary and collaborative approach to wellness and health care. Provides an environment of inclusion, respect, and appreciation of diversity. Promotes professional excellence, responsiveness, and ethical practice. Student Health Services is committed to the support of the educational, research, and service missions of the university. Student Health Services is responsible for providing primary health care to the student campus community in a professional, competent caring, and confidential manner.

SHS is committed to: providing reasonably comprehensive ambulatory medical services to all eligible students; promoting disease prevention through health education; providing non- classroom health education on issues that impact the student both physically and psychologically; provide ancillary support services (i.e. laboratory, pharmacy, and administrative); providing advisory, collaborative, and educational assistance to other university departments; and ensuring staff competency to support and fulfill this mission. The goals are to maintain quality of care, client satisfaction, affordability, accessibility, and suitability for operational effectiveness.

The primary purpose of this position is to assist the nurses and medical providers in the medical clinic, women’s health clinic and vaccination clinic. This person will be responsible for preparing patients for medical procedures and preparing equipment for daily operation. This position assists the physician and other healthcare providers with standards assignments and interpreting doctor’s orders and diagnoses to patients. They screen patients, document vital signs and chief complaints, obtain lab specimens per protocol, and manage patient/office appointments.

The Certified Medical Assistant collaborates with the providers by performing vital signs, patient questionnaire intake, data entry and medical records management. They must perform laboratory procedures under the direct supervision of the Medical Laboratory Director. Duties include venous draws, Urinalysis, Occult blood testing, Raid Strep A testing and urine pregnancy test. Also responsible for inventory control (i.e.: ordering and restocking lab supplies); must also provide clerical support to the Medical Clinic.

Assists with and provides patient care services and customer services, as necessary. Maintains all patient care related documentation in hard copy and/or electronic medical records. Must demonstrate skill in clinical duties such as vitals, health history and other clinical duties as directed by clinicians. Duties include retrieving student medical records, making referrals for students, sending out letters for the medical providers; and calling students directly, setting up appointment times for medical providers and outside referrals. Possesses time management skills and the ability to multitask, good communication skills to assist patients and providers, as necessary.

Knowledge
Provides routine clinical and administrative support to providers and other health care team members in a clinic setting. Demonstrate possession of the competencies, effective communication and interpersonal skills

Skills and Abilities

Soft and hard skills are especially critical for nurses who rely on communication, teamwork and other interpersonal interaction skills. NCCU Staff need to demonstrate the following skills, including:

Demonstrated possession of the competencies necessary to perform the work.
Necessary Special Qualification Requirements – Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing, or certification through the American Association of Medical Assistants (AAMA).

Licensure
Current American Heart Association (AHA) BLS certification required. Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association).

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Other duties assigned by the Medical Director and Executive Director

This job posting is established as a pooled recruitment for the Certified/Registered Medical Assistant classification to fill three (3) vacant positions. The associated position numbers are 201342, 203048, and 203047.