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Administrative Support Specialist

North Carolina Central University

North Carolina Central University

Administration, Customer Service
USD 34,602-44,174 / year
Posted on Apr 3, 2026
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Administrative Support Specialist

Posting Details

Position Information
Position/Classification Title Administrative Support Specialist
Working Title Administrative Support Specialist
Competency Level Journey
Position Number 203029
Salary Grade Equivalent
FLSA Non-Exempt
Appointment Type Permanent - Full Time
FTE 1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range $34,602 -$44,174
EEO-1 Category Administrative Support Workers
SOC Code 43-6014 - Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Primary Function of Organizational Unit
The Division of Student Affairs fosters students growth and development. The division aids, directs, and informs students about services and programs that will expand students’ educational experiences and prepare them for diverse lives in local and global communities.

The purpose of the Transportation Department is to provide safe, reliable, and efficient transportation options to students, faculty, and staff of NCCU to help reduce the university carbon footprint.
Primary Purpose of Position
This position is point of contact person when entering the Transportation Department. Answers transportation questions/issues that may derive from students/staff/faculty/administrators and visitors. This position has knowledge of the policies and standard operating procedures of the Transportation Department and is constantly on the phone answering questions/calls on a daily basis. Contacts service recipient’s vendors or clients to provide or obtain information. This position also provides administrative support for additional units within the division as expanded scope of duties. These extra duties are beyond her current competency.
Required Knowledge, Skills, and Abilities
Communication- Verbal and Written
Office Technology, Problem Solving,
Knowledge – Program, Information/Records Administration, Budgeting
Minimum Education/Experience
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Prefer at least an Associate’s degree, with a focus in business, accounting, or management.
Licenses or Certification required by Statute or Regulation
N/A
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours 8am-5pm
Position required to work during periods of adverse weather or other emergencies No
Campus Security Authority Designated Position Yes
Key Responsibilities and Related Competencies
Required Competency Knowledge - Program
Duties
  • This position assists the Transportation Director with administrative support for various program processes. The position is also responsible for general office operations that include requisitioning of goods and services, processing contracting services, and office needs.
Required Competency Information/Records Administration
Duties
  • This position will assist in budget development and monitoring for a budget totaling $925,793 ($400,000 in operating funds) to provide budgetary information to the Transportation Director. This includes establishment and maintenance of policies and procedures consistent with University and the State of North Carolina; accounting and auditing requirements and special project assignments given by the Transportation Director.
Required Competency Customer Service
Duties
  • This position is the primary contact for customers for the Transportation Department. This position will ensure compliance with university and departmental regulations on customer service.
Required Competency Data/Information/Records Management
Duties
  • This position is responsible for primary vendor contact for the Transportation Director. This positions services as front line contact for appropriate research and resource for vendors questions and comments. This position also process vendor payments and requisitions for procurement.
Required Competency Office Technology
Duties
  • This position uses various software and hardware components such as Microsoft Office, all Banner Modules of Internet Native Banner (INB), and Student Services Banner.
Required Competency Other Duties as Assigned
Duties
Other duties as assigned
Posting Detail Information
Posting Number SPA01464P
Open Date 04/02/2026
Close Date 04/12/2026
Special Instructions to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
Optional Documents
  1. Unofficial Transcripts (official required from selected candidate)
  2. DD-214 (Veterans Only)
  3. Letter of Recommendation 1
  4. Letter of Recommendation 2
  5. NGB23A or NGB22/DD256 (National Guard Only)
  6. Licenses and/or Certification required by Statute or Regulation

Supplemental Questions

Required fields are indicated with an asterisk (*).

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