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Facilities Operations reports directly to the Associate Vice Chancellor for Facilities Management and is responsible for the planning, repair, renovation, and maintenance of all NCCU facilities.

The primary purpose of this position is to perform basic and some skilled plumbing maintenance, repairs and minor projects when requested. Job consists of performing routine maintenance and repair on all campus plumbing and drainage systems. Including but not limited to: bathroom fixtures, faucets, indirect/direct hot water tanks, mixing valves, pressure reducing valves, hot water boiler systems, circulating pumps, water softening systems, building sprinkler systems, Pool management and testing, filters, drinking fountains/bottle fill stations etc.
Installing, connect and tests completes drain, waste and vent systems; performs repairs and replacements of various type of plumbing valves; installs basic plumbing fixtures, repairs fixtures, valves and faucets.

Provides direct feedback to supervisor on work status of assignments; reviews work for quality and completion; monitors work orders and closes out completed work orders daily. Coordinates utility shut downs; ensures communication and notices are provided to impacted customers and minimizes impact to customers.

Obtains and maintains stock inventory of parts, materials and equipment necessary for timely completion of assign work/projects.
Completes all paperwork involved with assigned including but not limited to work orders, inventory, vehicle maintenance daily checks, and other review checks as requested. Position will be an on call rotation schedule. This position is considered essential service and required to work during adverse weather, pandemic emergencies, and other emergencies as declared by the Director. Performs other duties as assigned.

The successful candidate must possess a working knowledge of methods of installation and repair of plumbing systems; knowledge of the safety precautions of the plumbing trade; knowledge of using tools, materials, and equipment commonly used in the performance of plumbing work; ability to lift up to 100 lbs. or more; ability to troubleshoot and assess plumbing issues; ability to endure hard physical work which often involves jobs in uncomfortable positions; ability to follow all state rules and regulations while driving; ability to adhere to OSHA rules and regulations; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.
6 – 10 years of related experience. Required
Previous supervisory/managerial experience. Preferred
Experience with personnel management, including staffing, hiring, training, disciplinary action, termination, and performance management. Preferred
Experience with collective bargaining units. Preferred
Experience using online and/or web-based work order systems. Preferred
Experience and/or knowledge of UC systems, polices, procedures and regulations. Preferred

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. Some positions may require special licenses or certification.

N/A

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Demonstrates advanced technical expertise in installing, maintaining, diagnosing, and repairing plumbing systems in large and complex facilities. Possesses deep knowledge of potable water systems, sanitary and storm drainage, natural gas distribution, pumps, backflow prevention, commercial water heaters, hydronic piping, and specialty fixtures. Interprets blueprints, codes, schematics, and specifications with precision. Understands and applies state and local plumbing codes, building codes, and industry standards. Uses advanced diagnostic tools, test equipment, and specialized plumbing instruments to troubleshoot problems independently and efficiently.

Duties

Communicates clearly, respectfully, and professionally with customers, supervisors, peers, and other departments. Explains plumbing issues, repair options, and impacts in a manner that non‑technical customers can understand. Maintains a customer‑centered approach to service, ensuring that problems are resolved promptly and interactions reflect professionalism and courtesy.
Duties

Demonstrates a high level of professionalism and service‑oriented behavior when interacting with building occupants, faculty, staff, students, contractors, and supervisors. Responds promptly and courteously to plumbing service requests and communicates clearly about repair needs, timelines, and potential impacts. Ensures customers feel heard, respected, and supported throughout the maintenance or repair process. Maintains a positive attitude and represents the plumbing shop with professionalism at all times.

Duties:

Demonstrates accuracy, thoroughness, and precision in all aspects of plumbing work. Ensures installations and repairs are correctly executed, properly sealed, tested, and code‑compliant. Reviews completed work for quality and functionality before leaving the job site. Maintains detailed and accurate records.

Duties:

Coordinates tasks with other trades, supervisors, contractors, and building occupants to ensure efficient workflow and minimal disruption. Understands operational priorities and adjusts work plans as needed. Works independently or as part of a team and ensures that work is organized, safe, and timely.

Duties:

Maintains compliance with OSHA regulations, plumbing codes, and environmental health standards. Follows safe work practices, uses proper PPE, and adheres to hazard‑control procedures. Identifies risks and takes action to prevent accidents, contamination, or health hazards. Ensures that work areas remain safe for staff and building occupants.

Duties: