Administrative Support Specialist

North Carolina Central University
North Carolina Central University

Administration, Customer Service

Posted on Jun 18, 2026
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Administrative Support Specialist

Posting Details

Position Information
Position/Classification Title Administrative Support Specialist
Working Title Administrative Support Specialist
Competency Level Journey
Position Number 100017
Salary Grade Equivalent GN04
FLSA Non-Exempt
Appointment Type Permanent - Full Time
FTE 1 = 40 hours/week, 12 months
If time limited, duration date
Department Hiring Range $34,602 -$45,320
EEO-1 Category Administrative Support Workers
SOC Code 43-6014 - Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Employee Benefits
Employee Benefits available to NCCU permanent employees include the following and more:

  • Accrued Vacation and Sick Leave
  • Community Service Leave
  • NC State – Health Benefits
  • NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
  • 11-12 Paid Holidays
  • Teachers and State Employees Retirement System (TSERS)
  • Optional Supplemental Plans – 401k, 403b, 457b and 457
  • Employee Assistance Program (EAP)
  • Campus Recreation Center Discount
  • University Bookstore Discount and more.
Primary Function of Organizational Unit
The Department of Nursing emerges from the challenge to meet the manpower needs for quality health care locally, nationally and globally. The role and scope of the Department of Nursing are reflected in the characteristics of selected learning environments and their ability to enhance individual productivity in a changing society. The Department of Nursing provides essential service to improve the quality of life for all people through quality educational programs research and scholarly endeavors, and community service.
Primary Purpose of Position
The primary purpose of this position is to ensure the efficient day-to-day operation of the Department of Nursing and serve as the first point of contact with students and parents/caregivers; aid in the management of operational funds; create, administer, and analyze various reports for accreditation and membership agencies; supervise work-aid, work-study, and graduate assistant students; maintain adequate and accurate employee records; take minutes during faculty/staff meetings.
Required Knowledge, Skills, and Abilities
The successful candidate must possess a working knowledge of Student Banner or an equivalent system; knowledge of Microsoft Office Suite (Microsoft Word, Excel and PowerPoint) Applications; knowledge of budget and office management; knowledge of writing reports; knowledge of planning special events and meetings; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing skills; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.
Minimum Education/Experience
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Prefer at least an Associate’s degree, with a focus in business, accounting, or management.
Licenses or Certification required by Statute or Regulation
N/A
Pre-Employment Requirements
Pre-Employment Requirements:
  • You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
  • Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
  • Final candidates are subject to criminal background checks, and education/license verification prior to employment.
  • North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours Monday - Friday 8-5
Position required to work during periods of adverse weather or other emergencies No
Campus Security Authority Designated Position Yes
Work Location Fully On-site (dedicated office at Duty Station)
Key Responsibilities and Related Competencies
Required Competency Communication-Oral
Duties
  • Ability to express oneself with clarity in oral form;
  • Orally recite departmental minutes from previous meetings.
  • Communicate department directives effectively in person or over the telephone.
  • Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Establish monthly meetings to convey the direction of the Department of Nursing and provide support in making sure the department is aligned with the college mission and vision.
Required Competency Communication-Written
Duties
  • Compose letters, memos, notices, charts, agendas, and e-mail correspondence from the Department Head.
  • Type documents with accuracy, without follow-up review from supervisor, including corrections needed in spelling, grammar, and punctuation.
  • Carry out typing responsibilities by using judgment, organization and establishing layout and format.
  • Assist in the development of forms, procedures, and manuals for the Department of Nursing.
  • Assist with writing proposals and reports for the Nursing Department.
  • Ability to create informational materials, recruitment brochures, and web site content describing departmental programs.
Required Competency Office Technology
Duties
  • Utilize office machines in performing responsibilities: typewriter, duplicating equipment, computer, calculator, and facsimile with considerable knowledge of office practice and procedure.
  • Utilize Microsoft Outlook for e-mail communication.
  • Utilize Microsoft Outlook for scheduling and coordinating the Department Chairperson’s appointments, meetings and conferences.
  • Utilize Voice over IP phone system for communication.
  • Utilize Microsoft Office Suite (Word, Excel, Access, Outlook) for word processing, spreadsheets, and data entry.
  • Utilize Banner 9 for budget management and ordering supplies
Required Competency Problem Solving
Duties
  • Ability to identify problem
  • Collect information relevant to problem solving
  • Decide cause of problem
  • Identify possible solutions
  • Ability to apply judgment for the best problem resolution based on delegated authority from supervisor.
Required Competency Knowledge - Program
Duties
  • Understanding of the department services, policies and procedures related to department mission and vision. Ability to demonstrate and apply this knowledge in performance of office support tasks, special events, meetings and other assigned tasks. Ability to interpret and explain department information to students, faculty, staff, administration, other divisions and departments, collaborators and external visitors.
  • Ability to learn, interpret independently, and apply a variety of complex policies and
    procedures as it relates to nursing.
  • Provide support for instruction through administration of course syllabi, class materials, exams, course evaluations, processing course schedules, maintaining course inventory, etc.
  • Plan and direct the development of the Department of Nursing operating budget and finances
  • Make timely and appropriate decisions related to finances on behalf of the department
  • Advise the Chair and Dean on the impact of budget commitments and communicate arising matters for the Department of Nursing.
  • Structure internal budgeting processes and establish internal controls to monitor operations and maintain budget limitations
  • Provide assists with newly developed grants and monitor the budgets to make sure expenditures align with approved purchases.
Required Competency Information/Records Administration
Duties
  • Create /Maintain standard & electronic files and records
  • Maintain, gather and analyze data for university and accrediting reports.
  • Compile and summarize data using established format.
  • Compile and organize information from different sources to develop reports and data.
  • Establish new records management systems.
  • Oversee the switch from paper to electronic record-keeping;
  • Deal with inquires and requests for information from both internal and external clients; ensuring our data is protected; destroying or archiving finished records.
  • Develop and modify job descriptions for new positions within the Department of Nursing
  • Coordinate the posting of EHRA and SHRA positions within the Department of Nursing
  • Work with Search Committee to in the recruitment and retention of faculty and staff
  • Serve as a liaison between Human Resources, Department of Nursing, and Dean’s Office
  • Oversee the onboarding of new faculty and staff
Posting Detail Information
Posting Number SPA01480P
Open Date 06/17/2026
Close Date 06/28/2026
Special Instructions to Applicants

Applicant Documents

Required Documents
  1. Resume/CV
Optional Documents
  1. Unofficial Transcripts (official required from selected candidate)
  2. DD-214 (Veterans Only)
  3. Letter of Recommendation 1
  4. Letter of Recommendation 2
  5. NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

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