The Manager will work with senior leadership on Commercial Lending and other teams to ensure that Commercial Lending’s Affordable Housing plan meets the strategic goals of Self-Help, including supporting the communities served by Self-Help’s branches.

Additional responsibilities include ensuring that direct reports receive the appropriate coaching, training and development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

BUSINESS DEVELOPMENT AND RELATIONSHIP MANAGEMENT

• Develop, maintain, and coordinate all aspects of externally-facing relationships, in coordination with SH geographic leadership, which can include borrowers, lending partners, and loan referral networks in support of team products and programs.

• Create business development strategies in coordination with SH geographic leadership by analyzing trends and identifying new leads and potential opportunities for growth in our portfolio; building a pipeline of customers; and expanding our partner network.

• Lead new product development ideation, implementation, and execution in all team asset types.

• Be knowledgeable of and support other organizational strategies to increase lending and capital raising.

• Support teammates with analysis, underwriting, and deal structuring.

• Work in coordination with risk management teams to analyze market trends and how they impact portfolio risk and pricing.

• Work with internal teams to identify sources of funding and subsidy for products and programs.

• Participate and support other team/cross-team business development projects and initiatives.

• Engage Industry lenders in discussion about Self-Help's products through one-on-one meetings, presentations, and participation in industry conferences and meetings.

STAFF MANAGEMENT

• Oversee the management and development of direct reports including providing guidance, on-going feedback and coaching, and stewarding the development process.

• Work with direct reports to set individual performance and development goals, track progress against goals, and provide mid-year and annual progress reviews.

• If applicable, oversee community building among team staff in the geography, and coordinate connection with other Self-Help teams in the geography

• Ensure consistency of implementation and adoption of tools to effectively manage workflow

OTHER

• Actively contribute in setting team strategies, identifying operational impacts, and managing the overall team to achieve established goals.

• Perform other duties as may be deemed necessary.

What You'll Need:

• Bachelor’s degree in business or related field OR equivalent related experience. Master’s degree or equivalent related experience preferred

• Seven years lending, investing, or similar financial experience and/or training.

• Relationship development, sales, and negotiation skills

• Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.

• Preference for working in organizations that place priority on teamwork and collaboration.

• Proficient in Microsoft Word, Excel and PowerPoint.

• Excellent leadership skills with a proven ability to lead, motivate, and supervise employees, as well as operate as a working manager with a hands-on approach.

• Ability to establish and maintain effective working relationships with colleagues, partners and vendors across multiple locations throughout the US.

• Strong project management skills, including ability to set priorities and organize competing priorities while meeting deadlines.

• Strong oral and written communication skills and ability to present information in an effective manner

• Ability to gather, organize, analyze and interpret information

• Ability and willingness to work beyond normal work hours, as needed.

• Ability and willingness to travel as needed.

• Ability to demonstrate Self-Help's Core Values:

• Mission Before Self

• Service With Excellence

• Embracing & Promoting Change

• Results Not Credit

• Diversity as a Strength

• Financial Sustainability for Mission Impact