Job Description:

WHO We Are:

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high quality schools to grocery stores selling fresh foods and other resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.

We are looking for an Investor Reporting Analyst to join our team in Durham, NC!

*For internal Self-Help candidates- This role may be eligible to sit anywhere within our Self-Help footprint with a hybrid work schedule*

What you'll do:

The Investor Reporting Analyst will oversee the Secondary Market team’s investor reporting functions. The Investor Reporting Analyst is responsible for creating and managing the systems and processes for tracking and reconciling cash receipts and expenses for the Secondary Market portfolios. In addition, this individual will monitor activity and analyze trends related to servicer advances as well as work with servicers to improve reporting and resolve issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Cash Flow Reconciliation/Analysis

· Reconcile monthly remittance reports from multiple mortgage servicers for loan level transactions of principal & interest, corporate and escrow advances and corresponding claim reimbursements from GSEs (Fannie Mae and Freddie Mac), if applicable. Ensure that remittance activity and servicing charges comply with contracts and established procedures. Work with servicers to improve procedures and reporting.

· Reconcile monthly remittance reports for multiple consumer loan portfolios.

· Track interest income, recourse fee income, expenses for defaulted loans, modifications, and loss reimbursements for multiple portfolios. Identify and research any discrepancies or irregularities.

· Monitor advance reimbursement activity and analyze trends. Quantify the outstanding receivable and prepare summary reports for accounting and management.

· Submit vendor and team expenses to Accounts Payable.

· Verify loan data and advance balances are correctly established after servicing transfers.

System and Data Management

· Work with Application Developer and Systems and Reporting Manager to develop, implement and maintain Secondary Market’s Investor Reporting system to monitor cash receipts and expenses of the secondary market program. Proactively analyze system design and recommend improvement to existing processes, when warranted.

· Conduct needed maintenance and audits to ensure accuracy of data in Secondary Market’s system.

· Ensure all income and expense activity correctly imports into Secondary Market’s database.

· Develop and run reports related to investor reporting, as needed.

· Perform other duties as may be deemed necessary.

What you'll need:

• Bachelor’s degree or equivalent related experience. Degree in Accounting/Finance or other quantitative field preferred.

• 2 years of related work experience, mortgage servicing experience preferred.

• Experience working with complex datasets.

• Strong data analysis and problem-solving skills.

• Effective verbal and written communication skills, efficient time and priority management, detail and multi-task oriented.

• Advanced proficiency in Excel. Working knowledge of databases preferred.

• Experience with Community Development, low-income housing, or affordable housing experience preferred.

• Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.

• Preference for working in organizations that place priority on teamwork and collaboration.

• Understanding of residential loan accounting practices, and various remittance methods and their effect on investor cash flows preferred.

• Ability to work independently while also working effectively as part of a team.

• Ability and willingness to work overtime, if needed.

Ability to demonstrate Self-Help's Core Values:

• Mission Before Self
• Service With Excellence
• Embracing & Promoting Change
• Results Not Credit
• Diversity as a Strength
• Financial Sustainability for Mission Impact

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Disclaimer:

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.