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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

• Partner with product managers to balance business, technology and design priorities to deliver brand-defining product and service experiences.
• Provide an understanding strategic impact but concentrate on the day-to-day details in order to ensure tactical execution.
• Responsible for executing the strategy for their area of responsibility based on client and company needs, which can include client experience, back office processes or systemic processes outside the client journey.
• Key resource in backlog management for the teams. Works hand-in-hand with Product Managers to translate the product vision into epics and features that can be actioned by the delivery teams.
• Assist with identification of areas for improvement, to more detailed work in authoring user stories, working closely with technical leads/scrum teams to ensure the solution effectively addresses experience priorities while maintaining technical integrity, and overseeing tactical execution of efforts.
• Lead delivery team’s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management.
• Align with product managers to clearly articulate product strategy to the delivery team.
• Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities.
• Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities.
• Perform triage on critical issues and communicate consistently and clearly with all concerned parties.
• Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use.
• Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions.
• Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity.
• Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes.
• Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done.
• Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents.
• Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations.
• Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes.
• Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done.
• Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents.
• Risk management: Ensure all PML process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations.

Requirements

• Must have Bachelor's degree in Computer Science, Technology, or related technical field plus have 4 years of experience in IT positions within the banking, financial services, or digital space performing the following:
  • Leading delivery teams’ priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision
  • Clearly articulating product strategy to delivery team(s)
  • Delivering new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities
  • Authoring and maintaining the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities
  • Performing triage on critical issues and communicating consistently and clearly with all concerned parties
  • Serving as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation
  • Updating leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions
  • Partnering with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity
  • Facilitating sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes
  • Facilitating sprint demos and providing final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done
  • Coordinating the creation of release-specific business documents, including support model definitions, go/no-go approvals, internal release notes, and release-related living documents
  • Performing risk management, ensuring all PML processes & procedures were followed, supporting security, risk, audit, and more, and ensuring action items and deadlines were met.

• In the alternative, employer will accept Master’s Degree in Computer Science, Technology or related technical field plus 2 years of experience in IT positions within the banking, financial services, or digital space performing/utilizing the aforementioned.

• Work background must have included use of: salesforce.com DefaultStore, salesforce.com SoftwareStore, salesforce.com; Visio, Excel, Word, PowerPoint.

• Position may be eligible to work hybrid/remotely but is based out of and reports to Truist offices in Raleigh, NC. Must be available to travel to Raleigh, NC regularly for meetings and reviews with manager and project teams within 24-hours’ notice.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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