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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

* This position is office-centric ***

Under moderate supervision, provide support and administration for the Data Center Infrastructure Management (DCIM) application Nlyte. Responsibilities will include, but are not limited to, support for or completion of, asset creation, infrastructure creation, workflows, layouts, materials, application upgrades and updates/patches, Energy Optimizer (NEO), reporting and dashboards within the Nlyte application suite. Additionally, the role is responsible for continuous development and improvement of governance and adherence for data integrity, accuracy and consistency of data relative to other platforms in the organization, asset management, metrics and all existing and new procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Assist in oversight of assigned tasks in Nlyte and ServiceNow
2. Continuous review and improvement of Nlyte data accuracy
3. Participate in response for audit activities
4. Proficiency in the management and operation of a Data Center
5. Demonstrate understanding of infrastructure cabling
6. Demonstrate understanding of networks
7. Continuous integration and deployment of operation, administration and maintenance of the Nlyte platform
8. Proficiency in Microsoft 365
9. Proficiency in communication for collaboration with multiple teams in support of Truist Purpose, Mission and Values.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Computer Science or related field, or equivalent education and related training
2. Five years of relevant Information Technology experience
3. A demonstrated understanding of applied enterprise computing technology
4. Knowledge of data flow, mainframe/client server software, problem analysis and performance enhancement
5. A demonstrated understanding of project management
6. A demonstrated understanding of network interfaces and technologies
7. A demonstrated understanding of infrastructure cabling concepts and best practices
8. A demonstrated understanding of blade server technology and concepts
9. A demonstrated understanding of Data Center Infrastructure management tools (DCIM).
10. Resourcefulness in multi-tasking, anticipating needs, developing creative recommendations and researching/synthesizing information to resolve complex problems
11. Ability to acquire complex technical concepts through training and self-study
12. Excellent interpersonal and communication skills
13. Ability to travel, occasionally overnight

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Constantly (More than 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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