William Peace University (“Peace”) provides a culture that fosters an energized team environment, builds on our strengths, promotes creativity and innovation, and encourages respect and open communication. We value our faculty and staff. We know they are important and vital to the growth of our university and culture. Senior leadership is personally dedicated to the professional growth and development of each employee. We want to help you build your career, while ensuring you have great work-life balance and flexibility.

We teach our students the skills needed for ethical citizenship, not just in the classroom, but by example. We believe in giving back to our community, and our employees take pride in working at Peace.

The mission of the department of Building and Grounds at William Peace University is to create and support a well-maintained campus infrastructure and to provide the highest quality service in a responsive and efficient manner to all our students, staff, faculty and visitors.

Reporting to the Associate Vice President (AVP) for Facilities, the Lead Maintenance Technician responds to and delegates tasks received through an online work order system and from direction given by the AVP. Additionally, the Lead is expected to serve as the primary point of contact for Maintenance requests when the AVP is not available. The Lead performs front-line preventative maintenance and journeyman-level repair of William Peace University facilities from multiple trade areas including: electrical, plumbing, HVAC, drywall, painting, and carpentry. The Lead also performs basic vehicle maintenance and grounds-keeping work as needed to ensure that university vehicles and grounds are maintained appropriately. The Lead collaborates with the AVP, vendors, and contractors as required on complex and unusual maintenance requests and problems.

Maintenance Technician Responsibilities
● Respond to work order requests in a professional and timely manner documenting work activities and resolutions to issues.

● Determine appropriate repairs and solutions based on the details provided in the work order and through communication with the reporting party, supervisor, etc.

● Identify the cause of a problem, determine materials, tools needed, and methods of best corrective action needed to prevent recurrence. The technician is expected to carry repair procedures independently.

● Participate in project planning and completion of discussions.

● Install, maintain, alter, or repair plumbing, HVAC, and electrical fixtures.

● Carpentry requirements include the ability to understand design tools (drawings), use of tools/equipment and complete as designed for the project.

● Repair/replace small motors and pumps. Install /replace electrical fixtures and components.

● Prep walls and surfaces for interior and exterior painting. Paint surfaces using brushes, rollers and spray methods.

● Install and change out fixtures; clear lines, run lines as related to plumbing issues.

● Perform basic maintenance on vehicles, golf carts and yard equipment. Maintain a maintenance schedule meeting the department goals for completion time and ensure that preventative maintenance is performed as recommended by the work order system.

● Serve as trainer and subject matter expert for various maintenance functions and skills

● Manage the online work order portal, delegating and directly responding to maintenance requests and have a direct communication with the originator of the work order.

● Serve as primary point of contact for facilities services in the absence of the AVP

● Collaborate with and serve as a liaison to other facilities services including groundskeeping and housekeeping.

Knowledge, Skills, and Abilities

● High school graduation or GED with at least four years of relevant experience in trades. Certifications if/as required by any assigned tasks.
● Proven leadership experience in a facilities setting
● Must possess working knowledge of the methods, practices, and materials used in the effective maintenance and repair of commercial and residential buildings.
● Must be able to operate equipment including: yard equipment, manlifts, vehicles.
● Must be able to work in tight spaces and various heights using ladders and lifts.
● Must be able to follow oral and written instructions.
● Must be able to read diagrams and SDS and produce written documentation of work assignments.
● Must be available for emergency call-back during the evening and on weekends. Occasional overtime on weekends may be required.
● Must possess a valid NC driver’s license or have the ability to obtain one within 60 days of hire.
● Must be able to lift 50 pounds.

● Five or more years of relevant, progressive experience in trades.
● Experience reading blueprints, schematics, and drawings.
● Experience using an automated work order system.
● Experience using Microsoft Office Suite.
● Valid NC Electrical License (limited license or greater) and / or demonstrated HVAC controls experience