Job Title: Business Analyst - Deposit Operations

Position Location: Raleigh, NC. Hybrid Position, must live locally.

Job Summary:

The Business Analyst-Deposit Operations provides analytical business support to drive informed decision-making and operational excellence. This role partners with functional stakeholders to analyze business performance, identify trends, and deliver actionable insights that support departmental and organizational objectives.

As a key contributor to the Coastal team, your responsibilities will be:

• (25%) Manage an inventory of all systems, admins/users, and process maps/workflows/automations owned by the department and analyze business data and performance metrics to identify opportunities for improvement across functional areas.

• (25%) Evaluate requirements and measure outcomes to make recommendations and implement approved business solutions, including technology platforms. Document updates to existing procedures as needed for areas owned by Deposit Operations, disseminating those changes throughout the organization.

• (20%) Partner with functional leaders to define and document business requirements for new initiatives, system enhancements, or reporting needs. Facilitate cross-functional collaboration to ensure business solutions are integrated smoothly and deliver intended results. Serve as the SME on project teams and coordinate testing resources and communication within the department on projects and system upgrades.

• (20%) Provide requested analyses, troubleshoot data/reporting issues, and champion a culture of data-driven decision-making within the function. Maintain inventory of reports, letters, notices and forms used by the department in daily processing and validate usage and need at least annually.

• (10%) Develop and deliver regular business reports, dashboards, and presentations to support strategic decision-making.

Interested? Here are the qualifications we need to see on your resume:

Experience:

• Five years of experience in business analysis, data analytics, or a related functional role
• Experience leading requirements gathering, data analysis, and solution validation in a functional or cross-functional environment

Education:

• Bachelor's degree in business administration, management, or a related field; or four additional years of experience in lieu of degree

Essential cognitive/physical/social requirements of position:

Must be able to learn and retain information; remain in a stationary position; constantly operate a computer; and converse with others on a continual basis.

For consideration visit https://coastal24.applicantpool.com/jobs/ . You can also scroll back up to the top of this page to the "Apply Now" section.

Deadline for Application: All resumes must be received on or before 2/13/2026

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at jkedra@coastal24.com. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

-Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans