Job Title: Business Intelligence Analyst

Position Location: Raleigh, NC. Hybrid Position, must live locally.

About the Role:

The Business Intelligence Analyst is an opportunity to do meaningful, high-visibility work that directly supports how Coastal makes decisions and serves its members. In this role, you'll help teams understand their data, uncover insights, and improve performance across the organization.

You'll partner closely with business leaders and senior analysts to transform questions into clear, actionable reporting and analysis. Along the way, you'll strengthen your technical expertise in Power BI and SQL, deepen your business acumen, and contribute to enterprise KPI standards that create trust and consistency in our data.

If you are curious, collaborative, and motivated to grow in a fast-evolving analytics environment, this role offers the chance to build your skills, expand your impact, and be part of a team that is actively shaping the future of data and analytics at Coastal.

Job Summary:

The Business Intelligence (BI) Analyst supports the development, enhancement, and delivery of BI solutions that enable data-informed decision-making across the organization. This role focuses on building dashboards and reports, performing defined analyses, ensuring data accuracy, and supporting enterprise reporting standards. The BI Analyst collaborates with business units, Senior BI Analysts, and data governance partners to deliver high-quality, actionable insights while contributing to a data-driven culture and maturing analytical capabilities.

As a key contributor to the Coastal team, your responsibilities will be:

• (35%) BI Product Development: Build, maintain, and enhance BI products (dashboards, reports, and analyses) using tools such as Power BI, ensuring accuracy, clarity, and alignment with business needs, while applying new techniques and best practices learned through ongoing training and mentorship.

• (25%) Data Analysis & Insights: Conduct scoped analyses to answer defined business questions, summarize findings, and present insights to stakeholders in a clear and concise manner.

• (15%) Data Quality & Validation: Perform data validation, quality checks, and troubleshooting to ensure trust in reporting and adherence to enterprise data standards.

• (15%) Requirements Gathering & Collaboration: Partner with business units to clarify reporting needs, gather requirements, document business logic, and refine reporting solutions under the guidance of senior team members.

• (10%) Governance & Documentation: Apply enterprise KPI definitions, document metrics and business rules, communicate reporting logic and changes to stakeholders, and support data governance initiatives.

Interested? Here are the qualifications we need to see on your resume:

Experience:

• Two years of experience in business intelligence, reporting, data analytics, or equivalent demonstrated ability.
• Strong technical skills with BI tools (Power BI preferred) and SQL for data extraction, validation, and troubleshooting.
• Experience creating dashboards, visuals, and data models in a production environment.
• Understanding of data visualization and data storytelling fundamentals
• Familiarity with cloud data platforms, KPIs, and standard data governance practices is preferred.
• Experience in financial services is preferred.
• Working knowledge of Python for data analysis (e.g., Pandas, NumPy, Matplotlib) is a plus.

Education:

• Related bachelor's degree

Essential cognitive/physical/social requirements of position:

Must be able to learn and retain information; analyze data and think sequentially; remain in a stationary position; operate a computer continuously; and communicate effectively with others on a frequent basis.

For consideration visit https://coastal24.applicantpool.com/jobs/ . You can also scroll back up to the top of this page to the "Apply Now" section.

Deadline for Application: All resumes must be received on or before 3/5/2026

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at jkedra@coastal24.com. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

-Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans