Job Title: Communication Specialist

Position Location: Raleigh, NC. Hybrid Position, must live locally.

Job Summary:

The Communication Specialist plans, develops, and manages comprehensive communication initiatives that advance Coastal's mission, vision, values, and brand. This role creates and oversees content according to the established plans for internal, member-facing, and public communication channels. The Specialist provides guidance on messaging approaches, ensures alignment with organizational objectives, and upholds Coastal's cultural drivers, service standards, and brand standards. In partnership with key stakeholders, this position evaluates communication needs, recommends solutions, and leads the execution of high‑impact communication programs that support Coastal's business goals.

As a key contributor to the Coastal team, your responsibilities will be:

(35%) Communication Content Development & Execution

• Develop and manage high quality internal and external communications-including intranet content, news releases, blogs, emails, presentations, and other materials-to strengthen Coastal's brand and ensure consistency in messaging across all platforms.
• Provide writing and editing expertise to Marketing initiatives, internal/external, and public communication including employees, volunteers, members, Select Employee Groups (SEGs), business and nonprofit partners, media outlets, and the broader community to maintain message alignment and maximize audience reach.
• Strengthen communication efforts by monitoring industry trends, identifying proactive outreach opportunities, and making recommendations to refine communication plans.

(35%) Communication Planning and Reporting

• Manage enterprise wide communication calendars and effectively prioritize projects to meet established timelines, advance department goals, and optimize organizational impact.
• Track, analyze, and report communication activities and performance metrics to support data driven improvements and demonstrate organizational outcomes.

(20%) Coordinate communication, provide logistical support, and cross-departmental collaboration to ensure the success of Coastal special events such as the annual meeting, employee events, community impact events, etc.

(10%) Protecting Coastal:

• Support crisis and rapid response communication by ensuring timely, accurate information flow that protects Coastal's reputation and maintains stakeholder trust during high-risk events.
• Ensure the business continuity preparedness of the department
• Ensure Coastal's Crisis Communication Plan is updated and distributed quarterly to align key stakeholders
• Ensure projects are carried out according to all financial and marketing industry regulations
• Adhere to planned budgets

Interested? Here are the qualifications we need to see on your resume:

Experience:

• Two years of experience in writing corporate communications and public relations materials
• Two years of experience in communications, public relations, or related field preferred
• Familiarity with Microsoft Office and SharePoint preferred
• Strong interpersonal and presentation skills.

Education:

• Bachelor's degree in communication, journalism, or marketing, or four years of additional experience in lieu of degree

Essential cognitive/physical/social requirements of position:

Must be able to learn and retain information; resolve problems and think sequentially; remain in a stationary position; constantly operate a computer; converse with others on a continual basis; and travel independently.

For consideration visit https://coastal24.applicantpool.com/jobs/ . You can also scroll back up to the top of this page to the "Apply Now" section.

Deadline for Application: All resumes must be received on or before 3/13/2026

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at jkedra@coastal24.com. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

-Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans