Job Title: Chief of Staff to CEO

Position Location: Onsite - 1000 St. Albans Dr., Raleigh, NC

Job Summary:

The Chief of Staff serves as a strategic extension of the Chief Executive Officer, driving the coordination, alignment, and execution of enterprise priorities. This role manages strategy, execution, and governance-ensuring that the CEO's agenda and vision are translated into clear direction, coordinated action, and measurable progress across the organization.

Acting with delegated authority in select situations, the Chief of Staff partners closely with the Executive Leadership Team (ELT) to advance strategic initiatives, resolve cross-functional challenges, and maintain organizational alignment. This role requires strong enterprise perspective, sound judgment, and the ability to influence without direct authority.

This is a single-incumbent, high-impact position responsible for enabling effectiveness at the highest level of the organization.

As a key contributor to the Coastal team, your responsibilities will be:

(35%) Strategic & Organizational Leadership:

• Drive execution of the CEO's top priorities by establishing clear plans, aligning leadership roles, and ensuring initiatives move forward in a coordinated and timely manner
• Align work across departments by connecting leaders, clarifying expectations, and addressing gaps to ensure consistent movement toward enterprise goals
• Monitor and report on progress of key initiatives, identifying delays, risks, and dependencies, and intervening as needed to keep work on track
• Identify cross-functional challenges and resolve barriers by bringing together the right stakeholders, facilitating discussions, and driving decisions
• Represent the CEO in meetings and forums, leading discussions, shaping outcomes, and ensuring clear next steps and accountability

(30%) Executive Alignment & CEO Operations:

• Direct the CEO's time, focus, and engagement toward the highest-value priorities by managing competing demands and ensuring alignment with strategic goals
• Lead preparation for executive and Board discussions, translating complex information into clear, actionable insights and recommended outcomes
• Structure and facilitate executive leadership meetings, ensuring discussions are focused, decisions are reached, and follow-up actions are defined and tracked
• Coordinate across the CEO, ELT, and Board to maintain alignment, ensure consistent messaging, and support effective governance processes
• Oversee the development of executive materials, ensuring presentations, briefings, and reports are clear, concise, and aligned to leadership priorities
• Manage the CEO's operating rhythm, including calendar, travel, and meeting cadence, to maximize impact and minimize inefficiencies
• Ensure disciplined follow-through by tracking commitments, reinforcing accountability, and confirming completion of key decisions and action items

(15%) Decision Support & Planning:

• Gather and synthesize information for decision-making, converting complex data and input into clear summaries that support timely and informed actions
• Frame strategic issues and develop options, outlining trade-offs, risks, and organizational impacts to support sound executive decisions
• Support prioritization of initiatives, ensuring alignment with enterprise strategy and effective allocation of leadership attention and resources
• Contribute to planning efforts, helping translate broad strategy into actionable priorities and defined outcomes over a 2–4 year horizon

(10%) Culture & Employee Engagement:

• Advance initiatives that reinforce organizational culture, ensuring alignment with mission, values, and member-focused priorities
• Support leadership communication efforts, helping deliver clear, consistent messaging that reflects strategic direction and leadership intent
• Promote alignment across leadership levels, reinforcing shared understanding of priorities, expectations, and organizational direction
• Model and reinforce organizational values, serving as a visible example in leadership interactions and day-to-day work

(10%) Community & External Relations:

• Represent the CEO and organization externally, strengthening relationships with community leaders, partners, and industry stakeholders
• Support community engagement efforts, ensuring executive participation aligns with organizational priorities and community impact goals
• Coordinate external visibility opportunities, including speaking engagements and events that enhance the organization's presence
• Contribute to community partnerships and initiatives, reinforcing the organization's role and reputation within the communities it serves

Interested? Here are the qualifications we need to see on your resume:

Experience:

• Twelve years of experience in roles involving strategic planning, executive partnership, or enterprise-level operations
• Experience working directly with senior executives and/or executive leadership teams
• Experience in financial services, banking, or credit unions preferred

Education:

• Related bachelor's degree; business, public administration, communications, or related field preferred

Essential cognitive/physical/social requirements of position:

Must be able to learn and retain information; resolve problems and think sequentially; remain in a stationary position; constantly operate a computer; travel independently; and converse with others on a continual basis.

For consideration visit https://coastal24.applicantpool.com/jobs/ . You can also scroll back up to the top of this page to the "Apply Now" section.

Deadline for Application: All resumes must be received on or before 7/3/2026

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at jkedra@coastal24.com. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

-Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans